Katlyn Alverson
Huntsville,AL
Summary
Dynamic professional with a proven track record in customer service and money handling, exemplified during tenure at Dollar General. Excelled in team leadership and decision-making, significantly enhancing customer satisfaction and operational efficiency. Skilled in navigating tenant disputes and improving transaction accuracy, demonstrating a strong blend of interpersonal and analytical abilities.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dollar General
01.2024 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
Cashier and Prep
Panther Mart
03.2020 - 04.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Property Manager
ARD Inc
03.2020 - 01.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with legal counsel to resolve tenant disputes.
Education
High School Diploma -
Woodville High School
Woodville Alabama05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Dollar General
01.2024 - Current
Cashier and Prep
Panther Mart
03.2020 - 04.2024
Property Manager
ARD Inc
03.2020 - 01.2024
High School Diploma -
Woodville High School
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