Katlyn Clark
Hickory,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Server
Fresh Chef Kitchen
2022.11 - 2023.05
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Front Desk Receptionist
Top Notch Allstars
2021.11 - 2023.01
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Collected room deposits, fees, and payments.
Sales Intern
Integrity Roofing
2022.05 - 2022.08
- Participated in sales meetings and presentations to gain knowledge and insight.
- Analyzed customer feedback and identified areas for improvement.
- Addressed customer queries and complaints with prompt and professional responses.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Barista
Starbucks
2021.11 - 2022.02
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
High School Diploma -
Fred T Foard High School
Newton, NC05.2023
Skills
- Guest Satisfaction
- High-Energy and Stamina
- Suggestive Selling
- Adaptable and Flexible
- Cool Under Pressure
- Time Management
- Quality Control
Timeline
Server
Fresh Chef Kitchen
2022.11 - 2023.05
Sales Intern
Integrity Roofing
2022.05 - 2022.08
Front Desk Receptionist
Top Notch Allstars
2021.11 - 2023.01
Barista
Starbucks
2021.11 - 2022.02
High School Diploma -
Fred T Foard High School
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