Katlyn Day
Summary
Motivated and detail-oriented professional pursuing a Master’s in Healthcare Management to combine a strong foundation in healthcare operations with leadership and strategic skills. Passionate about improving patient care, optimizing processes, and driving innovation within healthcare systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Technician
Care First Rehabilitation
02.2023 - Current
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Behavioral Clinician
Belief Eclectic Learning
02.2022 - 02.2023
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Clerical Aide
Olin Health Center
01.2018 - 01.2022
- Greet patients and visitors, gather details for appointments, filing and make copies of required documents
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science in Interdisciplinary Studies - Psychology
Michigan State University
East Lansing, MI12.2021
Skills
- Records Management
- Communication & Listening
- Patient support
- Regulatory Compliance
- Documentation And Reporting
- Service coordination
- Community outreach
- Client education
- Documentation management
Certification
American Red Cross Adult First Aid/CPR/AED Certified
Additional Information
Extnership, Detroit Medical Center- Detroit Receiving Hospital
Detroit, MI June 2018- July 2023
- Self-motivated, with a strong sense of personal responsibility.
- Provided crisis intervention services, de-escalating situations and ensuring client safety.
- Promoted a culture of continuous quality improvement within the clinical team, striving for excellence in client care and outcomes.
- Implemented cognitive-behavioral strategies to help clients better understand thought patterns influencing their actions.
Timeline
Behavior Technician
Care First Rehabilitation
02.2023 - Current
Behavioral Clinician
Belief Eclectic Learning
02.2022 - 02.2023
Clerical Aide
Olin Health Center
01.2018 - 01.2022
Bachelor of Science in Interdisciplinary Studies - Psychology
Michigan State University
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