Katlyn Fisher
Boardman ,OH
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Longhorn Steakhouse. Proven ability to enhance guest engagement and maintain high cleanliness standards. Recognized for training new team members and ensuring order accuracy in high-volume dining environments. Skilled in cash handling and fostering team collaboration. Excellent team work and ability to multitask to get everything done. Not afraid to ask for help when/if it is needed.
Overview
5
5
years of professional experience
Work History
Server
Longhorn Steakhouse
01.2025 - Current
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area to create welcoming atmosphere.
- Assisted in training new team members on service protocols and menu knowledge.
Shift Leader
Ocharleys Restaurant and Bar
03.2021 - 05.2025
•Assumed responsibilities as shift lead during staffing shortages.
•Secured training server certification, exclusively authorized to train new hosts, take out, and servers.
•Provided assistance to guests and colleagues in high-demand situations.
•Conducted cash handling for server payouts, bartender cash drawers, and take-out register.
•Maintained stamina during prolonged shifts without breaks.
Education
High School Diploma -
Boardman High School
Boardman, OH06.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Sales techniques
- Order accuracy
Timeline
Server
Longhorn Steakhouse
01.2025 - Current
Shift Leader
Ocharleys Restaurant and Bar
03.2021 - 05.2025
High School Diploma -
Boardman High School