Katlyn McBride
Ritzville,WA
Summary
I handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating with the schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
13
13
years of professional experience
Work History
Personal Banker
Columbia Bank
Ritzville, WA
09.2023 - Current
- Conducted financial assessments to recommend appropriate banking solutions for clients.
- Trained new staff on operational procedures, fostering a collaborative work environment.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Shift Supervisor
Starbucks
Ritzville, WA
10.2015 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills. Preparing the daily deposits and balancing the safe.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
Courtesy Clerk
Harvest Foods
Ritzville, WA
03.2013 - 04.2014
- Assisted customers with inquiries and product location, enhancing shopping experience.
- Maintained cleanliness and organization of store aisles, ensuring safety and accessibility.
- Stocked shelves with merchandise, ensuring proper rotation and presentation of products.
Education
High School Diploma -
Ritzville High School
Ritzville, WA06-2010
Skills
- Team Member Motivation
- Document preparation
- Positive attitude
- Strong organization
- Data entry
- Confidentiality
- Customer service
- Problem-solving abilities
Timeline
Personal Banker
Columbia Bank
09.2023 - Current
Shift Supervisor
Starbucks
10.2015 - 08.2023
Courtesy Clerk
Harvest Foods
03.2013 - 04.2014
High School Diploma -
Ritzville High School