Katlyne Smith
Indio,CA
Summary
Enthusiastic Assistant offers background in problem-solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing tasks, entering data and answering phones.
Overview
10
10
years of professional experience
Work History
Assistant
Data Base Dynamics
Indio, CA
01.2021 - 11.2024
- Gathered and sorted data for reports and files.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Entered data into databases accurately and efficiently.
Front Desk Agent
JW Marriott Desert Springs Resort & Spa
Palm Desert, CA
05.2022 - 12.2023
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Scheduled reservations for groups and special events.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Answered phones, responded to inquiries, and took messages.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Certified Nursing Assistant
Premier Care Center
Palm Springs , CA
09.2019 - 05.2021
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
Barista
Vintage Coffee House
La Quinta, CA
04.2017 - 12.2019
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Operated cash registers to process customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Barista
Just Java Coffee
Bermuda Dunes , CA
11.2014 - 03.2017
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Education
Certificate - Certified Nursing Assistant
California Nursing Educational Institute
Rancho Mirage, CA11-2019
High School Diploma -
Horizon Independent Stuies
La Quinta, CA06-2017
Skills
- Office administration
- Multitasking and organization
- Reporting and documentation
- Spreadsheet software
- Record keeping
- Positive and professional
- Attention to detail
Timeline
Front Desk Agent
JW Marriott Desert Springs Resort & Spa
05.2022 - 12.2023
Assistant
Data Base Dynamics
01.2021 - 11.2024
Certified Nursing Assistant
Premier Care Center
09.2019 - 05.2021
Barista
Vintage Coffee House
04.2017 - 12.2019
Barista
Just Java Coffee
11.2014 - 03.2017
Certificate - Certified Nursing Assistant
California Nursing Educational Institute
High School Diploma -
Horizon Independent Stuies