Katlynn Johnson
Woodbine,IA
Summary
Results-driven Pharmacy Manager with expertise in workflow optimization, medication therapy management, and patient education. Committed to ensuring compliance and enhancing patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Hy-Vee
Denison, IA
08.2025 - Current
- Managed daily pharmacy operations to ensure compliance with regulations and safety standards.
- Supervised staff scheduling, optimizing coverage for peak service hours.
- Trained new employees on pharmacy procedures and customer service protocols.
- Developed and maintained inventory management systems to streamline medication ordering.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Pharmacy Manager
Walgreens
Sioux City, IA
05.2021 - 08.2025
- Collaborated with healthcare providers to improve patient outcomes through medication therapy management.
- Implemented quality assurance measures to enhance accuracy in prescription filling processes.
- Responded to customer inquiries, providing expert advice on medication usage and side effects.
- Coordinated with insurance companies to resolve claims issues and facilitate patient access to medications.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
Pharmacy Intern
Hartig Drug Company
Iowa City, IA
09.2017 - 05.2021
- Implemented process improvements for prescription filling, enhancing workflow efficiency and accuracy.
- Trained new interns on pharmacy systems and procedures, fostering a collaborative learning environment.
- Monitored compliance with regulatory standards, contributing to safe pharmacy practices and operations.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
Pharmacy Intern
Mercy Medical Center Cedar Rapids
Cedar Rapids, IA
04.2019 - 02.2021
- Managed medication inventory and ensured accurate stock levels to support pharmacy operations.
- Assisted pharmacists in compounding and dispensing medications, adhering to safety protocols.
- Conducted patient consultations, providing information on medication usage and potential side effects.
- Collaborated with healthcare teams to optimize patient care through effective medication management.
- Analyzed medication therapy management processes, identifying areas for enhancement in patient outcomes.
Pharmacy Technician
Drilling Pharmacy
Sioux City, IA
12.2013 - 01.2019
- Processed and dispensed medications accurately to ensure patient safety.
- Maintained inventory levels and managed stock replenishment efficiently.
- Assisted pharmacists in patient consultations regarding medication usage and side effects.
- Operated pharmacy management systems to track prescriptions and patient profiles.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Doctor of Pharmacy -
University of Iowa College of Pharmacy
Iowa City, IA05.2021
Bachelor of Science - Biology
Morningside University (formerly College)
Sioux City, IA05.2013
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
- Immunizations
- Medication therapy management
- Certified in CPR/AED
Certification
- Basic Life Support Certification for Healthcare Providers (CPR/AED)
- Immunization Administration Training for Pharmacists
- Licensed as a Registered Pharmacist in Iowa - license number: 24235
- Licensed as a Registered Pharmacist in Nebraska - license number: 17256
- LIcensed as a Registered Pharmacist in Florida - license number; 67820
Timeline
Pharmacy Manager
Hy-Vee
08.2025 - Current
Pharmacy Manager
Walgreens
05.2021 - 08.2025
Pharmacy Intern
Mercy Medical Center Cedar Rapids
04.2019 - 02.2021
Pharmacy Intern
Hartig Drug Company
09.2017 - 05.2021
Pharmacy Technician
Drilling Pharmacy
12.2013 - 01.2019
Doctor of Pharmacy -
University of Iowa College of Pharmacy
Bachelor of Science - Biology
Morningside University (formerly College)