Katlynn Joseph
Bristol,RI
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and exceptional customer service skills at Bo's Bar and Billiard, enhancing guest experiences and workflow efficiency. Expert in cash handling and guest engagement, I consistently deliver results that exceed employer expectations, without relying on numerical quantification.
Overview
4
4
years of professional experience
Work History
Server
Bo's Bar and Billard
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Sales Associate
Aerie By American Eagle
07.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Cumberland High School
Cumberland, RI05.2027
Bachelor of Science - Legal Studies And Political Science
Roger Williams University
Bristol, RI05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Additional Information
I run Cross Country and Track and Field.
Active member of Student Senate
Active member of Women in Business
Former member of helping hands- A group formed to help our local communities become a better place to live and help others in need.
- Local food drive
-Local clothing drive
- Yellow bag clean ups
- Set up donation boxes for school supplies
Former member of Student government
- Created and organized school events
Timeline
Server
Bo's Bar and Billard
06.2024 - Current
Retail Sales Associate
Aerie By American Eagle
07.2020 - Current
High School Diploma -
Cumberland High School
Bachelor of Science - Legal Studies And Political Science
Roger Williams University
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