Katlynn Linville
Florence,AL
Summary
Dedicated professional with extensive experience as a Receptionist at Shoals Primary Care and a CNA at Lauderdale Christian Nursing Home, demonstrating exceptional organization and time management skills. Streamlined front desk operations by 30%, enhancing office efficiency, while providing compassionate patient care. Expert in telephone communication and data entry, committed to maintaining confidentiality and improving client satisfaction. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements.
Overview
3
3
years of professional experience
Work History
Receptionist
Shoals Primary Care
02.2024 - Current
- Greeting incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Confirm appointments, communicate with clients, and update client records.
- Answer phone promptly and direct incoming calls to correct offices.
- Keep reception area clean and neat to give visitors positive first impression.
- Handle cash transactions and maintained sales and payments records accurately.
- Streamline front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Receptionist
1 Life Neourology
12.2023 - 02.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Organized, maintained and updated information in computer databases.
CNA
Lauderdale Christian Nursing Home
08.2021 - 12.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
High School Diploma -
Wilson High School
Florence ALSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Timeline
Receptionist
Shoals Primary Care
02.2024 - Current
Receptionist
1 Life Neourology
12.2023 - 02.2024
CNA
Lauderdale Christian Nursing Home
08.2021 - 12.2023
High School Diploma -
Wilson High School
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