Katlynn Reinke
Council Bluffs
Summary
Dynamic professional with extensive experience in customer service and team leadership. Proven ability to enhance operational efficiency and train staff effectively. Skilled in data entry and problem-solving, with a strong focus on customer relations and attention to detail, ensuring high satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Dispatcher
Midlands Staffing
04.2022 - Current
- FRA and FAA regulated alcohol and drug test conducted for the railroad and airlines.
- High call volume, fast pace, multitasking
- Submitting emails and drafting statements
- *Excel, Windows, Adobe
Cashier Team Lead
Panera Bread
08.2021 - 03.2022
- Supervised daily operations, ensuring efficient service and adherence to company standards.
- Trained new cashiers on register functions and customer service best practices.
- Coordinated team schedules to optimize coverage during peak hours.
- Monitored cash handling procedures to maintain accuracy and security.
Cashier
Walmart
08.2020 - 07.2021
- Implemented inventory management practices to minimize shrinkage and stock discrepancies.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored store cleanliness and organization to create a welcoming environment for customers.
- Collaborated with team members to optimize workflow during peak hours, improving efficiency.
Cashier
Casey General Store
03.2017 - 08.2020
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring balanced registers at end of shifts.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Trained new cashiers on operational procedures and customer service standards.
Education
High School Diploma -
Wheatland High
Wheatland, MO01-2013
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Problem-solving
- Customer relations
- Schedule management
- Updating logs
- Schedule coordination
- Customer relationship management
Languages
English
Timeline
Dispatcher
Midlands Staffing
04.2022 - Current
Cashier Team Lead
Panera Bread
08.2021 - 03.2022
Cashier
Walmart
08.2020 - 07.2021
Cashier
Casey General Store
03.2017 - 08.2020
High School Diploma -
Wheatland High