Dynamic team leader with expertise in customer service, inventory management, and employee training. Proven ability to optimize workflows and enhance team performance while ensuring high levels of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Associate
Amazon Warehouse
Baton Rouge, LA
09.2025 - 03.2026
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.
Adaptable and proficient in learning new concepts quickly and efficiently.
Team Leader
Aldi
Baton Rouge, LA
09.2023 - 08.2025
Led team to achieve operational goals by coordinating daily tasks and optimizing workflows.
Mentored team members in product knowledge and customer service best practices.
Developed training materials to enhance employee performance and onboarding processes.
Implemented inventory management strategies to reduce waste and improve stock accuracy.
Coordinated shipment schedules, improving delivery timeliness and customer satisfaction.
Supervised warehouse operations by managing employees during shifts.
Associate
Walmart
Baton Rouge, LA
06.2021 - 08.2023
Managed inventory levels to ensure product availability and minimize stockouts.
Trained new associates on operational procedures and best practices for customer service.
Assisted in implementing process improvements to enhance workflow efficiency across departments.
Monitored sales trends and provided insights for merchandising strategies to optimize product placement.