Katlynn Young
Milwaukee
Summary
Dynamic professional with a proven track record in team leadership and customer service at Russ Darrow Mitsubishi Of Waukesha. Skilled in problem-solving and employee scheduling, I enhanced client satisfaction and operational efficiency through effective training and support. Committed to driving team motivation and achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Russ Darrow Mitsubishi Of Waukesha
04.2021 - Current
- Assisted in daily operations by coordinating schedules and managing staff assignments.
- Supported team members in executing daily tasks, enhancing overall productivity and workflow.
- Learned company policies and procedures to ensure compliance and operational efficiency.
- Collaborated with senior management to refine customer service strategies and improve client satisfaction.
Shift Leader
Oreilly Auto Parts
03.2019 - 03.2021
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored new team members on product knowledge and customer service techniques.
- Managed inventory levels, conducting regular stock checks to optimize supply chain efficiency.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
High School Diploma -
El Puente High School
Milwaukee, WI06-2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Goal setting
- Team building
- Employee scheduling
Timeline
Assistant Manager
Russ Darrow Mitsubishi Of Waukesha
04.2021 - Current
Shift Leader
Oreilly Auto Parts
03.2019 - 03.2021
High School Diploma -
El Puente High School