Katranda Williams
Newark,NJ
Summary
Responsive and congenial Senior Security Officer with 15 years of experience ensuring the safety and security of property and personnel in retail, business, and government settings.
Specialize in monitoring, detecting, and responding to security incidents within the Security Operations Center.
Playing a pivotal role in protecting an organization's data and infrastructure by identifying, analyzing, and mitigating potential threats in real time, using CCTV security surveillance.
Proficient in handling complex incidents with the latest security protocols and policies, developing SOC processes, mentoring junior analysts, contributing to the overall security strategies and committed to enhancing security strategies through continuous learning and adaptation to contemporary industry trends and research.
Overview
17
17
years of professional experience
2019
2019
years of post-secondary education
Work History
Medical Security Officer (MSO)
Greystone Park Psychiatric Hospital
Morris Plains, NJ
06.2024 - Current
- Monitored patient activities to ensure safety and compliance with protocols.
- Conducted regular security checks throughout facility to maintain a secure environment.
- Responded swiftly to incidents and emergencies, ensuring timely resolution.
- Assisted in crisis intervention, prioritizing safety for patients and staff during events.
- Collaborated with healthcare staff to address and resolve safety concerns promptly.
- Documented security incidents in detailed reports for management review and analysis.
- Maintained accurate logs of all security-related activities to support operational transparency.
- Enforced hospital policies to guarantee adherence to safety regulations consistently.
CCTV Security Operations Center(SOC) Operator
Intercon-Security Services
Jersey City, Nj
03.2022 - Current
- Managed CCTV surveillance monitoring and access control across Port Authority Trans-Hudson (PATH) locations in NJ and NY.
- Conducted thorough inspections to identify security vulnerabilities in facilities.
- Promptly responded to alarms and incidents, facilitating swift resolutions.
- Created comprehensive reports documenting daily activities and incidents for management.
- Assisted PA officials and directors with office management in security operations.
- Leveraged Lenel security access system for optimized surveillance and access control.
- Performed regular evaluations of compliance with safety standards through routine inspections.
Medical Receptionist
Greystone Park Psychiatric Hospital
Morris Plains, Nj
11.2023 - 05.2024
- Greeted guests upon arrival, delivering exceptional client service and assistance.
- Maintained visitor logs, issued badges, and guided clients to destinations.
- Managed inquiries and requests through phone, email, and in-person communication.
- Resolved guest complaints promptly to ensure satisfaction and positive experiences.
- Ensured compliance with safety regulations according to hospital standards and policies.
- Directed incoming calls and messages to the appropriate staff or residents.
- Handled data entry, filing, document preparation, and other clerical tasks accurately and securely.
CCTV Security Operations Center(SOC) Operator
Allied Universal Security Services
10.2020 - 03.2022
- Coordinated with law enforcement during incidents to uphold safety protocols.
- Trained new operators in security procedures and equipment operation.
- Collaborated with team members to enhance operational workflow efficiency.
- Observed and troubleshot equipment to identify malfunctions and notify repair personnel.
- Reduced health and safety risks through strict adherence to safety protocols and PPE standards.
CCTV Security Operations Center(SOC) Operator
Summit Security Services Inc.
03.2014 - 10.2020
- Monitored premises using security systems to ensure overall safety.
- Coordinated responses to security incidents with stakeholders, including law enforcement and emergency services.
- Maintained and updated security systems and procedures to enhance operational effectiveness.
- Assisted shift supervisors in deploying security personnel and overseeing their activities.
CCTV Security Operations Center(SOC) Operator
FJC Security Services Inc.
Long Island City, New York
11.2008 - 01.2014
- Calibrated machines to meet quality standards and ensure productivity levels.
- Set up and operated production machinery according to company-specific protocols.
- Monitored and adjusted operations for quality assurance and optimal performance.
- Maintained cleanliness of work area and equipment to comply with safety regulations.
- Managed multiple tasks simultaneously while ensuring attention to detail.
Education
NJ SORA - Security Officer Registration Act License
NJSP (New Jersey State Police)
Newark, NJ 02.2008 - 08.2025
West Side High School
Newark, NjSkills
- Office Management
- Security Certificate on Cp Journal
- Supervisor in Security Management
- CCTV Awareness on Portals and Lids
- Computer Knowledge
- Safety protocols
- Surveillance monitoring
- Compliance inspections
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Threat management
- Investigative skills
- Threat assessment
- Detail-oriented
- Security guard license
- First aid and CPR certified
References
Available upon request
Timeline
Medical Security Officer (MSO)
Greystone Park Psychiatric Hospital
06.2024 - Current
Medical Receptionist
Greystone Park Psychiatric Hospital
11.2023 - 05.2024
CCTV Security Operations Center(SOC) Operator
Intercon-Security Services
03.2022 - Current
CCTV Security Operations Center(SOC) Operator
Allied Universal Security Services
10.2020 - 03.2022
CCTV Security Operations Center(SOC) Operator
Summit Security Services Inc.
03.2014 - 10.2020
CCTV Security Operations Center(SOC) Operator
FJC Security Services Inc.
11.2008 - 01.2014
NJ SORA - Security Officer Registration Act License
NJSP (New Jersey State Police)
02.2008 - 08.2025
West Side High School
Similar Profiles
Kathy A. PittmanKathy A. Pittman
Rehabilitation Clinician-Senior Therapy Program Assistant at Greystone Park Psychiatric HospitalRehabilitation Clinician-Senior Therapy Program Assistant at Greystone Park Psychiatric Hospital
Kathryn IannaconeKathryn Iannacone
Rehabilitation Counselor: Mental Health at Greystone Park Psychiatric HospitalRehabilitation Counselor: Mental Health at Greystone Park Psychiatric Hospital
Abraham DestaAbraham Desta
Chaplin - Started Chaplaincy/CPE - UNIT 4 at Greystone Park Psychiatric HospitalChaplin - Started Chaplaincy/CPE - UNIT 4 at Greystone Park Psychiatric Hospital
Nakiyah DavisNakiyah Davis
Third Party Follow-Up Analyst at HackensackUMCThird Party Follow-Up Analyst at HackensackUMC
Adenike OdunugaAdenike Odunuga
CNA at Alaris Health at BelgroveCNA at Alaris Health at Belgrove