Katrevis Ponds
Dallas,TX
Summary
Dynamic professional with a clean driving record and strong time management skills, previously with Lyft. Proven track record in enhancing customer satisfaction through punctual deliveries and effective communication as a Dispatcher at Heartland Security Patrol. Committed to safety and excellence in service, ensuring timely assistance and maintaining a professional demeanor.
Overview
5
5
years of professional experience
Work History
Driver
Lyft
03.2025 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Dispatcher
Heartland Security Patrol and Investigations
01.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
High School Diploma -
Cedar Valley College
Lancaster TxSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Driver
Lyft
03.2025 - Current
Dispatcher
Heartland Security Patrol and Investigations
01.2021 - Current
High School Diploma -
Cedar Valley College
Similar Profiles
JOSE VARGASJOSE VARGAS
LYFT DRIVER at LYFTLYFT DRIVER at LYFT
Henry Abaye SylvanusHenry Abaye Sylvanus
Lyft Driver at LyftLyft Driver at Lyft
Patrick HoulihanPatrick Houlihan
Lyft Driver at LyftLyft Driver at Lyft
Tidonna FryerTidonna Fryer
Driver at LyftDriver at Lyft
Julia KidderJulia Kidder
Mathematics Department Chair at Parish Episcopal SchoolMathematics Department Chair at Parish Episcopal School