Katrice Faison
Washington,DC
Summary
Pursued opportunities to enhance professional development and deliver exceptional customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nutrition Service Department
V-Tech Solutions (St. Elizabeth Hospital)
09.2023 - 07.2025
- Maintaining the quality of the tray line assembly and ensuring times, and temperatures are accurate.
- Coordinating with Foreman to utilize and organize patient diets plans and meal tickets.
- Prepares food for cooking by washing, sorting, counting, peeling, and/or dicing fruits and/or vegetables.
- Checking and loading a variety of food carts and containers.
- Transporting food trucks and carts to and from serving areas to serve patient meals.
- Preparing snacks, special snacks, and other food services for patient needs.
- Follow the NSD record system which includes food and refrigerator times, cleanliness, temperatures, etc.
- Assures proper care and use of dietary equipment used to perform assigned duties.
- Rotate food products using First in First out method (FIFO).
- Cleans kitchen area, washes pots and pans: cleans food carts, carries out trash; cleans trash area; mops floors and washes walls.
Housekeeper/ laundry Attendant
Woodbine rehabilitation & healthcare center
Alexandria, VA
03.2022 - 12.2023
- Performed thorough cleaning of units in multiple departments to ensure compliance with organizational cleanliness standards.
- Delivered daily services to ensure operational efficiency and compliance with safety standards.
- Oversaw cleanliness and organization of stockroom and break areas to enhance operational efficiency. Implemented best practices for maintaining a tidy workspace. Fostered a positive atmosphere for team collaboration.
- Maintained safety protocols while operating equipment to support operational integrity.
- Oversaw cleanliness of resident rooms to promote a safe and welcoming atmosphere. Collaborated with staff to streamline support processes and improve service delivery.
Housekeeping
Please Assist Me
03.2021 - 12.2022
- Executed thorough cleaning and sanitization of apartments to ensure a hygienic living environment.
- Delivered exceptional customer service to enhance client satisfaction.
- Delivered exceptional service quality by consistently managing bed-making and linen changes.
- Executed timely restocking of toiletries and towels to support facility standards.
Food Server
Howard University Hospital Cafeteria
Washington, DC
07.2018 - 03.2022
- Implemented thorough cleaning procedures in diverse departments, guaranteeing compliance with organizational cleanliness requirements.
- Coordinated daily service operations to ensure compliance with safety regulations and optimize efficiency.
- Achieved enhanced operational efficiency through meticulous oversight of stockroom and break area cleanliness. Drove implementation of best practices for workspace organization. Fostered a collaborative atmosphere that promoted teamwork.
- Executed equipment operation in compliance with safety protocols, safeguarding operational integrity and minimizing risks.
- Achieved a clean and welcoming environment in resident rooms, contributing to overall safety. Improved service delivery by collaborating with staff to enhance support processes.
Summer Youth Intern
District Department of Transportation
Washington, DC
08.2010 - 06.2010
- Maintained all office equipment including printers, copies, and computers.
- Perform routine tasks such as mailing, copying, filing, scanning, and shredding documents.
- Greet customers, sign them in, direct them to appropriate destinations.
- Handle incoming, outgoing calls, and send emails.
Teacher Assistance
Moulinet Multi-Cultural Child Support
Washington, DC
08.2009 - 06.2009
- Provide supervision.
- Worked with infants and toddlers.
- Provided classroom support to other classrooms to implement structure and support.
- Help students develop social emotional needs.
Education
High School Diploma - General Education
Ballou Senior High School
Washington, DC06.2018
Skills
Demonstrated exceptional interpersonal skills in building relationships and resolving conflicts within diverse teams
Achieved high customer satisfaction ratings through effective resolution of inquiries Enhanced service delivery by streamlining processes and training staff Fostered strong relationships with customers to promote loyalty and retention
Achieved timely project completions through effective organization and management of team schedules Enhanced operational efficiency by implementing structured time management practices Delivered consistent results by optimizing task prioritization and resource utilization
Achieved efficient project execution through proficient use of Microsoft Office suite Delivered comprehensive reports and documentation with Word Enhanced team collaboration through effective use of Outlook Created engaging presentations and analyzed data using PowerPoint and Excel
Achieved a consistently clean and organized living environment through effective residential cleaning practices Delivered nutritious meals through efficient meal preparation processes Enhanced resident satisfaction by providing reliable household support services
Achieved high guest satisfaction ratings through proactive service and attention to detail Enhanced operational efficiency by optimizing staff workflows and training programs Cultivated a positive atmosphere that encouraged repeat business and referrals
Certification
Safe Serve
Additional Information
Assistant manager
Timeline
Nutrition Service Department
V-Tech Solutions (St. Elizabeth Hospital)
09.2023 - 07.2025
Housekeeper/ laundry Attendant
Woodbine rehabilitation & healthcare center
03.2022 - 12.2023
Housekeeping
Please Assist Me
03.2021 - 12.2022
Food Server
Howard University Hospital Cafeteria
07.2018 - 03.2022
Summer Youth Intern
District Department of Transportation
08.2010 - 06.2010
Teacher Assistance
Moulinet Multi-Cultural Child Support
08.2009 - 06.2009
High School Diploma - General Education
Ballou Senior High School