Katrina Brazeal
Kent,WA
Summary
Dependable and hardworking professional with a strong commitment to excellence. Proven ability to follow directions and collaborate effectively with team members. Eager to leverage educational background and skills in a new role. Ready to contribute to organizational success with dedication and reliability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Galaxy Vapor
Renton, Washington
09.2016 - Current
- Managed daily store operations and ensured compliance with company policies.
- Maintained inventory levels and organized product displays for optimal sales.
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
- Updated POS system with new products and promotional offers.
- Developed relationships with suppliers to negotiate better prices.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Phlebotomy Intern
Oodle Family Medicine
Renton, Washington
07.2024 - 10.2024
- Collected blood samples from patients following safety protocols.
- Communicated effectively with patients regarding procedures and comfort.
- Observed and learned various phlebotomy techniques from experienced professionals.
- Conducted quality assurance tests on equipment used during blood draws to ensure accuracy of results.
- Prepared specimens for transport to the laboratory for analysis.
- Performed venipuncture and capillary punctures on patients of all ages.
- Provided phlebotomy services according to established standards and practices.
- Observed strict adherence to HIPAA regulations when handling patient information.
- Adhered to OSHA requirements when disposing of biohazardous materials properly.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Identified patients using proper procedures prior to specimen collection.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Education
Course Passed, Certified And Licensed - Phlebotomy MA-P
Phlebotomy Training Specialists USA
Tukwila, WA06-2024
Skills
- Inventory management
- Visual merchandising
- Customer service
- Sales analysis
- Employee training
- Team leadership
- Conflict resolution
- Goals and performance
- Employee terminations
- Order management
- Bank and safe deposits
- Store opening and closing
- Documentation and reporting
- Unexpected flexible schedule
Certification
- Certified and Licensed in June 2024
- Phlebotomy Training Specialists USA
Affiliations
- I'm married and have a son which are my world
- We have a 9yr old Chihuahua named Dukie
- Recently got into gardening which has been fun
- Love anything creative, I draw frequently
- I'm the 10th child in a family of 11
- I visit Montana as often as I can to help take care of my parents who moved there about 5 years ago
Timeline
Phlebotomy Intern
Oodle Family Medicine
07.2024 - 10.2024
Store Manager
Galaxy Vapor
09.2016 - Current
Course Passed, Certified And Licensed - Phlebotomy MA-P
Phlebotomy Training Specialists USA