Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Brooks

New Egypt,NJ

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience

Work History

Data Entry Coordinator

Twitter
08.2020 - Current
  • Enhanced data accuracy by meticulously reviewing and verifying entered information.
  • Streamlined data entry processes for improved efficiency and increased productivity.
  • Maintained high levels of focus, entering large volumes of data accurately within tight deadlines.
  • Collaborated with cross-functional teams to ensure timely and accurate data input for various projects.
  • Managed sensitive information with utmost discretion, maintaining confidentiality at all times.

Contractors Assistant

John Brooks Builders
03.2010 - 08.2021
  • Assisted in renovations by removing refuse, performing light demolition and painting and installing sheetrock.
  • Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
  • Positioned and held lumber, timber and paneling in place to prepare for cutting and fastening.
  • Ordered and purchased building materials for site construction.

Assistant Store Manager

Walgreens
07.2019 - 08.2020
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Finish Compounder

Firmenich
02.2018 - 06.2019
  • Enhanced production efficiency by streamlining compound mixing processes and implementing quality control measures.
  • Reduced waste generation through careful monitoring of raw material usage and optimizing batch sizes.
  • Developed new compounding techniques to improve product consistency, resulting in higher customer satisfaction rates.
  • Collaborated with research and development teams to test innovative formulations for various applications.
  • Assisted in the training of new hires on compounder procedures, contributing to a skilled workforce.

Shipping and Receiving Manager

David Bradley Chocolates
07.2017 - 02.2018
  • Enhanced shipping efficiency by implementing streamlined processes and procedures.
  • Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Reduced shipping errors by implementing a comprehensive quality assurance program.
  • Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.

Store Manager

Gamers Realm
02.2011 - 12.2016
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

Bachelor of Arts - Liberal Arts And General Studies

Southern New Hampshire University
Hooksett, NH
10.2022

Skills

  • Strong Analytical Skills
  • Database Management Expertise
  • Teamwork Orientation
  • Confidentiality Assurance
  • Independent Working Style
  • Problem Solving Aptitude
  • Adaptability and Flexibility

Timeline

Data Entry Coordinator

Twitter
08.2020 - Current

Assistant Store Manager

Walgreens
07.2019 - 08.2020

Finish Compounder

Firmenich
02.2018 - 06.2019

Shipping and Receiving Manager

David Bradley Chocolates
07.2017 - 02.2018

Store Manager

Gamers Realm
02.2011 - 12.2016

Contractors Assistant

John Brooks Builders
03.2010 - 08.2021

Bachelor of Arts - Liberal Arts And General Studies

Southern New Hampshire University

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Katrina Brooks