Katrina Cameron
Saco,ME
Summary
Dedicated Assistant Store Manager with expertise in cash handling, customer relationship management, and staff training. Proven ability to resolve customer issues effectively, contributing to enhanced satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
TD Bank
Saco, Maine
08.2024 - 02.2026
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Assisted in managing daily store operations and employee schedules.
- Monitored cash register operations and assisted with financial transactions.
- Contributed to team meetings by sharing feedback on store performance.
Assistant Store Manager
TD Bank
York, Me
05.2022 - 08.2024
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Assisted in managing daily store operations and employee schedules.
- Monitored cash register operations and assisted with financial transactions.
- Contributed to team meetings by sharing feedback on store performance.
Store Supervisor
TD Bank
York, ME
05.2021 - 05.2022
- Supervised daily operations and staff performance in a banking environment.
- Managed cash handling procedures ensuring compliance with bank policies.
- Assisted customers with account inquiries and transaction processing.
- Organized staff schedules to maintain optimal service levels throughout shifts.
- Collaborated with management to improve service processes and customer satisfaction.
- Supervised work of cashiers, training new team members and monitoring performance.
Education
High School Diploma -
Thornton Academy
Saco, ME05-2010
Skills
- Cash handling
- Inventory management
- Sales reporting
- Visual merchandising
- Staff training
- Customer relationship management
Timeline
Assistant Store Manager
TD Bank
08.2024 - 02.2026
Assistant Store Manager
TD Bank
05.2022 - 08.2024
Store Supervisor
TD Bank
05.2021 - 05.2022
High School Diploma -
Thornton Academy