Katrina Comtois

• Maintained up-to-date knowledge of product and service offerings to serve as informational resource to customers and team members.
• Served senior member of customer service team by training new hires, answering coworkers' questions and encouraging adherence to company policies.
• Utilized Software to maintain company's database of key information.
• Performed special service desk operations.
• Operated cash register and assisted co-workers with complex transactions such as Type and Type.
• Implemented initiatives to improve customer satisfaction and increase repeat business.
• Greeted customers, helped locate merchandise and suggested suitable options.

• Maintained up-to-date knowledge of product and service offerings to serve as informational resource to customers and team members.
• Served senior member of customer service team by training new hires, answering coworkers' questions and encouraging adherence to company policies.
• Utilized Software to maintain company's database of key information.
• Performed special service desk operations.
• Operated cash register and assisted co-workers with complex transactions such as Type and Type.
• Implemented initiatives to improve customer satisfaction and increase repeat business.
• Collected data on competitors' pricing and promotions through primary and secondary research techniques.
• Recognized and interpreted Type trends in sales for Product or Service.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Listened to customer needs and desires to identify and recommend optimal products.

Stay at home single mom raising my three boys. Maintaining daily home duties making doctors appointment taking to and from school.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.
• Obtained client medical history, medication information, symptoms and allergies.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Transported patients between rooms and appointments or testing locations.
• Maintained best-in-class standards for individualized care in Number-bed unit by continuously checking in with patients and families and quickly providing care.
• Checked supply availability and laid out instruments for Type patient rooms.