Katrina Couch
Atlanta,GA
Summary
Personable and attentive, always focused on providing exceptional service and creating memorable dining experiences. Understands importance of timing and presentation in fine dining setting, adept in handling high-pressure environments with precision and grace. Committed to ensuring guests receive highest level of hospitality and satisfaction.
Overview
4
4
years of professional experience
Work History
Banquet and Fine Dining Server
The Oaks Club
Osprey, Florida
06.2025 - 01.2026
- Delivered prompt food and beverage service in high-pressure banquet and fine dining settings.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Set up and arranged dining areas for events and special occasions.
- Informed guests about daily specials and menu changes to enhance dining experience.
- Handled guest inquiries and resolved issues with professionalism and courtesy.
- Presented wine selections at tables, pouring for customers with appropriate glassware.
Server/Bartender
Bahama Breeze
Gainesville, Florida
06.2023 - 06.2025
- Delivered exceptional service in fast-paced environment to enhance guest experiences.
- Prioritized guest satisfaction through attentive service and personalized recommendations.
- Promoted seasonal specials and provided food and drink pairing suggestions.
- Maintained cleanliness and safety standards to ensure a welcoming atmosphere.
- Demonstrated strong sales skills to drive revenue in high-volume settings.
- Uphold Bahama Breeze's service standards, contributing to positive dining experiences.
- Efficiently handled high-volume workloads while ensuring quality of service.
Fine Dining Server
Seasons 52
Sarasota, Florida
01.2025 - 05.2025
- Delivered exceptional customer service in high-end dining environment.
- Maintained extensive knowledge of menu items and wine pairings.
- Resolved guest inquiries and concerns promptly and professionally.
- Trained in wine and liquor service to enhance guest experiences.
- Recommended wines based on customer preferences, showcasing wine list expertise.
- Prepared tables, rolled silverware, and polished glassware for optimal presentation.
Education
Bachelor of Science - Advertising
University of Florida Gainesville
Gainesville, Florida12-2026
Associate of Science - Business Administration
Santa Fe College Gainesville
Gainesville, Florida12-2024
Skills
- Expertise in wine service
- Menu knowledge
- Guest relations management
- Sales proficiency
- Strong communication skills
- Efficient multitasking
- Cross-training versatility
- Reliable and punctual
Timeline
Banquet and Fine Dining Server
The Oaks Club
06.2025 - 01.2026
Fine Dining Server
Seasons 52
01.2025 - 05.2025
Server/Bartender
Bahama Breeze
06.2023 - 06.2025
Associate of Science - Business Administration
Santa Fe College Gainesville
Bachelor of Science - Advertising
University of Florida Gainesville