Lautaro Oporto
Silverado,OR
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
Work History
Technical Trailer and Sales Advisor
BELLA Cosmetics
04.2024 - 05.2025
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Increased sales by establishing rapport with customers and identifying their needs.
- Demonstrated features, answered questions and offered solutions.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Responded to in-person and telephone requests for information about company offerings.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Developed long-lasting client relationships by providing exceptional customer service.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Met existing customers to review current services and expand sales opportunities.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Informed customers of promotions to increase sales productivity and volume.
- Presented professional image consistent with company's brand values.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built diverse and consistent sales portfolio.
- Achieved or exceeded company-defined sales quotas.
Technical Trailer and Product Developer
RP Brand
01.2023 - 01.2025
- Collaborated with cross-functional teams to ensure seamless product development and launch.
- Managed supply chains while sourcing material.
- Developed Milk Love for detangling hair from design conceptualization to client delivery.
- Optimized existing products through continuous improvement initiatives, reducing production costs and increasing profitability.
- Fleshed out product brand identities by identifying markets and specialized updates.
- Led technical seminars and created techniques and designs for markets.
BRAND DEVELOPMENT /TRAINER AMBASSADOR
RP “ROBSON PELUQUERO”
09.2023 - 12.2023
- Developed a robust employee recognition program, celebrating team successes and individual achievements, fostering motivation and engagement.
- Created a mentorship program that paired experienced employees with new hires, fostering knowledge transfer and relationship building.
- Served as an internal consultant to managers seeking advice on employee skill development or performance improvement strategies.
- Improved overall employee satisfaction by providing regular opportunities for professional growth and development.
- Utilized feedback from post-training surveys to identify areas for improvement in future course offerings.
- Enhanced employee performance by designing and delivering engaging training programs tailored to specific needs.
- Identified skill gaps through assessments and addressed them with targeted development initiatives.
- Designed interactive e-learning modules accessible from multiple devices, allowing employees to learn at their own pace outside of traditional classroom settings.
- Increased retention rates by offering career development support, including resume review, interview coaching, and networking guidance.
Technical Trainer/Senior Sales Advisor
RP Chilean Branch
04.2023 - 09.2023
- Assisted in the development of internal certification programs, setting clear expectations for employee performance in technical roles.
- Developed strong relationships with external vendors to negotiate favorable pricing on software licenses used in educational contexts.
- Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.
- Collaborated with subject matter experts to develop tailored courses for specific roles within the organization.
- Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
- Streamlined company-wide onboarding process with the development of an easy-to-follow technical orientation program.
Salon Manager
Glam Clinical Aesthetics
03.2021 - 06.2022
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Scheduled employees to maintain adequate coverage during business hours.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
Education
Bachelor in Marketing And Business - Marketing
University of La Plata
Buenos Aires12-2008
Skills
- Customer service experience
- Sales experience
- Sales training
- Coaching and mentoring
- Sales strategies
- Brand awareness
- Competitor analysis
- FLUENT IN English, Spanish, Italian, Portuguese, French
- Product demonstrations
- Territory management
- Performance tracking
- Building rapport
- Industry expertise
- Sales background
Languages
French
Professional Working
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Native or Bilingual
Italian
Full Professional
Timeline
Technical Trailer and Sales Advisor
BELLA Cosmetics
04.2024 - 05.2025
BRAND DEVELOPMENT /TRAINER AMBASSADOR
RP “ROBSON PELUQUERO”
09.2023 - 12.2023
Technical Trainer/Senior Sales Advisor
RP Chilean Branch
04.2023 - 09.2023
Technical Trailer and Product Developer
RP Brand
01.2023 - 01.2025
Salon Manager
Glam Clinical Aesthetics
03.2021 - 06.2022
Bachelor in Marketing And Business - Marketing
University of La Plata
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