Katrina Jones
Indianapolis,IN
Summary
Results-driven professional focused on using communication and collaboration skills to create a welcoming and inclusive environment. Experienced in Workforce Development and implementation of College initiatives. Strategic goal-setter, able to motivate toward both realistic and stretch goals to create a sustainable activity base. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Director of Employer-Sponsored Students
Ivy Tech Community College
01.2022 - Current
- Exceeded student retention goals (averaged 22% higher than other students).
- Doubled participation in the last year, reaching $1M FTE revenue.
- Developed cadence of effective communication with students, campus, and partners.
- Maintained statewide reporting for our largest employer partners.
- Facilitated communication and collaboration with employees and management to encourage teamwork and rapport.
- Designed and implemented orientation programs for new employees, covering job responsibilities, policies and procedures.
Employer Consultant
Ivy Tech Community College
01.2020 - 01.2022
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
Achieve Your Degree Coordinator
Ivy Tech Community College
01.2018 - 01.2022
- Oversee the development and growth of the AYD program in Indianapolis
- Collaborate with cross-functional teams within the College to set operating processes
- Deliver presentation on program to both employer and student audiences
- Recruit students and assist with admissions steps.
Program Manager
Ivy Tech Community College
03.2005 - 01.2018
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Education
Master of Arts - Management and Leadership
Liberty University
Bachelor of Arts - Theology and Education
Christian Life College
Supervisory Skills Certificate Program -
Ivy Tech Community College
SHRM Essentials Certificate -
Ivy Tech Community College
Dimensions of Professional Communication
Ivy Tech Community College
Certificate - Dale Carnegie Sales Advantage
Ivy Tech Community College
Skills
- Consultative approach to problem-solving
- Strong communicator
- Relationship builder
- Process improvement
- Organizational Systems
- Training and Development
- Records Management Systems
- Strategic Direction
- Technique Optimization
- Problem Resolution
- Confidential Records Management
- New Employee Orientation
- Strategy Implementation
- Onboarding, Training and Development
Accomplishments
- Grew Achieve Your Degree program to an Full-Time Equivalent (FTE) revenue of $1 Million
- Developed Achieve Your Degree framework for Ivy Tech Indianapolis
- Built relationships with area employers to train their employees and meet high sales goals
- Serve as statewide point-of-contact for several of our larger employer partners
Timeline
Director of Employer-Sponsored Students
Ivy Tech Community College
01.2022 - Current
Employer Consultant
Ivy Tech Community College
01.2020 - 01.2022
Achieve Your Degree Coordinator
Ivy Tech Community College
01.2018 - 01.2022
Program Manager
Ivy Tech Community College
03.2005 - 01.2018
Master of Arts - Management and Leadership
Liberty University
Bachelor of Arts - Theology and Education
Christian Life College
Supervisory Skills Certificate Program -
Ivy Tech Community College
SHRM Essentials Certificate -
Ivy Tech Community College
Dimensions of Professional Communication
Ivy Tech Community College
Certificate - Dale Carnegie Sales Advantage
Ivy Tech Community College
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