Katrina Leighton
North Hollywood
Summary
Hardworking and positive professional with skills in multiple positions within fast-paced restaurant environments. Successful at handling parties of all sizes, with accuracy and impeccable service. Able to perform the daily duties of both front-of-house and back-of-house jobs.
Overview
5
5
years of professional experience
Work History
Server
The Comedy Store
03.2020 - 03.2025
- Entered orders into computer system to coordinate with kitchen staff.
- Communicated professionally with customers, colleagues, and supervisors.
- Listened to guest needs and responded promptly for personalized service.
- Supported bussers with table-cleaning during high-volume shifts.
- Answered customer inquiries about menu items and provided recommendations.
- Provided exceptional customer service by addressing and resolving guest concerns or complaints.
Server
Pittsburgh Improv Comedy Club
10.2019 - 03.2020
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees to perform duties.
- Served food and beverage to patrons and confirmed complete orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
Dishwasher
The Crossings Restaurant and Brew Pub
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Operated commercial dishwashing machines efficiently.
- Adhered to sanitary regulations to prevent contamination with food products.
- Removed garbage and trash to designated disposal areas in accordance with regulations.
Education
Bachelor of Arts - Communication Arts
Franciscan University of Steubenville
Steubenville, OH06.2020
Skills
- Strong work ethic
- Cash handling
- Professional appearance
- Customer service
- Safe food handling
- Order accuracy
- POS operation
- Order management
- Task prioritization
- Fine dining service
Timeline
Server
The Comedy Store
03.2020 - 03.2025
Server
Pittsburgh Improv Comedy Club
10.2019 - 03.2020
Dishwasher
The Crossings Restaurant and Brew Pub
Bachelor of Arts - Communication Arts
Franciscan University of Steubenville
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