Katrina Mahoney
MESA,AZ
Summary
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier
Bass Pro Shops
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
Shift Lead Manager
Awesome Vape Store
10.2022 - Current
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Tracked receipts, employee hours, and inventory movements.
Cashier
Bass Pro Shops
07.2022 - 10.2022
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
Caregiver
The Summit At Sunland Springs
10.2021 - 07.2022
- Identified needs and coordinated plans for travel and out-of-town functions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Sales Associate
Platos's Closet
06.2021 - 07.2021
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
Sales Associate
Buckle
06.2020 - 02.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
Old Navy
11.2019 - 02.2020
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ05.2021
Skills
- Product restocking
- Reliability and punctuality
- Staff Mentoring
- Daily Reporting
- Training and mentoring
- Refund handling
- Inventory Management
- Product Knowledge
- Drawer management
- Problem-Solving
- Honest and Dependable
- Customer Relations
Timeline
Shift Lead Manager
Awesome Vape Store
10.2022 - Current
Cashier
Bass Pro Shops
07.2022 - 10.2022
Caregiver
The Summit At Sunland Springs
10.2021 - 07.2022
Sales Associate
Platos's Closet
06.2021 - 07.2021
Sales Associate
Buckle
06.2020 - 02.2021
Sales Associate
Old Navy
11.2019 - 02.2020
Cashier
Bass Pro Shops
High School Diploma -
Desert Ridge High School
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