Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katrina Melgoza

Avondale,AZ

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Haunted Hamburger. Proven ability to enhance guest experiences through effective communication and suggestive selling. Adept at multitasking and maintaining cleanliness standards, ensuring a safe and organized environment for both guests and team members.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Haunted Hamburger
04.2023 - 06.2025
  • Recorded orders accurately and communicated them effectively to kitchen staff.
  • Maintained cleanliness and organization of dining area to enhance guest experiences.
  • Assisted in menu knowledge, offering recommendations to guests based on preferences.
  • Collaborated with team members to ensure efficient service during peak hours.

Online Personal Shopper/Apparel Associate

Walmart
06.2022 - 04.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Team Associate

McDonald's
03.2021 - 05.2022
  • Assisted in training new associates on company policies, procedures, and best practices.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Mingus Union Highschool
Cottonwood, AZ

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Table bussing
  • Suggestive selling
  • Server training
  • Hostess support
  • Positive and professional
  • Point of sale (POS) system operations
  • Multitasking

Certification

  • Certified CNA, VACTE - January,2023-January,2024

Timeline

Server

Haunted Hamburger
04.2023 - 06.2025

Online Personal Shopper/Apparel Associate

Walmart
06.2022 - 04.2023

Team Associate

McDonald's
03.2021 - 05.2022

High School Diploma -

Mingus Union Highschool

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