Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katrina Perry

Red Lion,Pennsylvania

Summary

Dynamic Program Specialist with a proven track record at Jessica & Friends Community, supporting day-to-day program operations with expertise in records management and program implementation. Spearheaded annual assessments and coordinated with teams for seamless program implementation, showcasing strong group instruction and regulatory compliance skills. Trained staff, enhancing operational efficiency and consumer progress, embodying professionalism and attention to detail. Demonstrated success in building long-lasting relationships.



Overview

33
33
years of professional experience
1
1
Certification

Work History

Program Specialist

Jessica & Friends Community
08.2008 - Current
  • Facilitated communication between clients and other service providers.
  • Coordinated and attended all ISP and meetings with the team. Ensured ISP was implemented as written.
  • Facilitated communication between families, consumers and county.
  • Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines.
  • Spearheaded and provided annual assessments and quarterly ISP reviews that reflected progress and growth of the consumers.
  • Received incoming phone calls and updated necessary contact information and provided timely responses to inquiries.
  • Worked with the house supervisors to ensure all plans/protocols were implemented.
  • Ensured individual records were updated and accurate.
  • Trained staff as needed.
  • Worked with management team to write and implement goals that allowed the consumers to make progress in outcomes as written in the ISP.

Server

Bob Evans Restaurant
09.1991 - 08.2007
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Trained new employees.
  • Demonstrated courtesy and professionalism with all customers.

Education

Associate of Science - Medical Office Assistant

York Business Institute
York PA

Bachelor of Science - Theology/with Emphasis On Couseling/psychology

Lancaster Bible College
Lancaster PA
12-2010

Skills

  • Skill development
  • Group and individual instruction
  • Performance assessments for the consumers
  • Accurate record keeping
  • Professional communication

Certification

  • First Aid Certification
  • PA Driver's License

Timeline

Program Specialist

Jessica & Friends Community
08.2008 - Current

Server

Bob Evans Restaurant
09.1991 - 08.2007

Associate of Science - Medical Office Assistant

York Business Institute

Bachelor of Science - Theology/with Emphasis On Couseling/psychology

Lancaster Bible College

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Katrina Perry