Katrina Robinson
Upper Darby,PA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Instrumental Sr. Clinical Implementation Lead bringing 26 years of clinical expertise in Neonatal and Pediatric Nursing combined with Neonatal Care Management and Clinical Implementation. Lead Implementation clinical subject matter expert for one of the top Neonatal Care Management companies achieving ambitious goals in a challenging technical environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Sr. Clinical Implementation Lead
ProgenyHealth
Plymouth Meeting, PA
01.2019 - Current
- Develops and oversees strategies for the implementation of programs with health plans nationally to provide neonatal Care Management.
- Leads multiple projects and develops clinical workflows while ensuring success in implementing the technology needed to streamline processes to increase clinical efficiencies.
- Works with standing teams, committees, and counsels of department of Compliance, Legal, Clinical Operation, Physicians Team, and Technology.
- Responsible for application support and educational delivery of all implemented processes across teams.
- Implement multiple successful healthcare programs through professionalism, quality of care, clinical teaching, and client satisfaction.
- Recruited, hired, and trained staff, providing direct supervision, ongoing staff development, and continuing education to employees.
Neonatal Utilization Review Nurse
ProgenyHealth
Plymouth Meeting, PA
08.2014 - 01.2019
- Evaluated medical guidelines and benefit coverage to determine the appropriateness of services.
- Served as subject matter resource, providing information related to NICU inpatient care.
- Supervised and maintained all utilization review documentation through EMR.
Neonatal Care Nurse Case Manager
Neonatal, Alere Health
Atlanta, GA
09.2012 - 07.2014
- Reviewed caseload of 30-40 neonatal intensive care patients for length of stay, care and services to perform outcomes monitoring and variance analysis onsite in Pennsylvania area hospitals.
- Care Managed up to 100 cases to establish and maintained relationships with the caregivers, families and community partners to coordinate services to meet infant's needs.
Pediatric Shift Care Manager
Keystone Mercy Health Plan
Philadelphia, PA
10.2010 - 09.2012
- Performed comprehensive assessment to determine appropriateness of care coordination and case management services
- Assessed the needs of the member as it relates to home care, shift care, pediatric residential facilities, rehabilitation facilities, and durable medical equipment.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Educated families on community resources, treatment options and health care services to better manage conditions.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
NICU/Nursery Staff Nurse
Delaware County Memorial Hospital
Drexel Hill, PA
08.2006 - 09.2012
- Attended full-term and premature neonatal deliveries.
- Communicated with family members and loved ones to provide information about patient care, treatments and medical options.
- Provided high level of quality care for each and every patient in Level II neonatal ICU unit.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Neonatal Intensive Care Unit Registered Nurse
Medstaff Medical Staffing
Newtown Square , PA
01.2004 - 01.2012
- Assessed, evaluated, and cared for neonate and pediatric patients.
- Self-motivated, with a strong sense of personal responsibility with the ability to travel and work at various NICUs and as a per diem nurse.
NICU/PCU Staff Nurse
The Children’s Hospital of Philadelphia
Philadelphia, PA
01.1998 - 08.2006
- Care for acutely ill, technology-dependent neonates in level III Neonatal Intensive Care Unit.
- Performed as charge nurse, preceptor, and clinical resource for staff.
Education
Bachelor of Science - Nursing
2007
Associate of Science - Nursing
1997
Skills
- Client Implementation
- Service Level Agreements
- Contract Implementation
- Lead Teams
- Solution Implementation
- Client Training Delivery
- Workflow Requirements
- Business Processes and Procedures
Accomplishments
- Pennsylvania RN-519505L
- Awarded Employee of the Year 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr. Clinical Implementation Lead - ProgenyHealth
01.2019 - Current
Neonatal Utilization Review Nurse - ProgenyHealth
08.2014 - 01.2019
Neonatal Care Nurse Case Manager - Neonatal, Alere Health
09.2012 - 07.2014
Pediatric Shift Care Manager - Keystone Mercy Health Plan
10.2010 - 09.2012
NICU/Nursery Staff Nurse - Delaware County Memorial Hospital
08.2006 - 09.2012
Neonatal Intensive Care Unit Registered Nurse - Medstaff Medical Staffing
01.2004 - 01.2012
NICU/PCU Staff Nurse - The Children’s Hospital of Philadelphia
01.1998 - 08.2006
Drexel University - Bachelor of Science, Nursing
Community College of Philadelphia - Associate of Science, Nursing
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