KATRINA RUDD
Covington,TN
Summary
Medical Assistant and Licensed Phlebotomy with 10+ years' experience. Looking to establish responsibility as a Medical Assistant and Phlebotomy Technician where my knowledge and experience can be utilized as well as enhanced.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Armour Family Medicine
03.2025 - Current
- Administered patient vaccinations and injections, ensuring compliance with safety protocols.
- Assisted physicians during examinations and procedures, enhancing patient care efficiency.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated patient scheduling and follow-ups, optimizing clinic workflow and appointment availability.
- Performed medical records management, including filing, organizing and scanning documents , ABIs and referrals
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Christian Family Medicine
01.2023 - 02.2025
- Training medical history
- Explaining treatment procedures to patients
- Preparing patients for examination
- Assisting the physician during examination
- Collecting and preparing laboratory specimens
- Performing basic laboratory tests
- Preparing and administering medications including intramuscular, intradermal, and subcutaneous injections - including vaccinations/immunizations as directed by a physician or other licensed provider (e.g., nurse practitioner or physician assistant)
- Transcribing prescription refills if directed
- Phlebotomy
- Taking electrocardiograms
- Wound care and changing dressings.
Phlebotomist
Wellstar Hospital
02.2022 - 11.2022
- Hospital 202 - Nurse Level IT Trauma Center
- LIS System - Sunquest
- Collected blood samples, selecting appropriate vacutainer tubes.
- Collected blood samples efficiently, ensuring adherence to infection control protocols and patient safety standards.
- Performed venipuncture and capillary collections with precision, maintaining high levels of patient comfort.
- Coordinated specimen labeling and handling, reducing risks of misidentification and enhancing laboratory workflow.
- Trained and mentored junior phlebotomists in best practices for blood collection techniques and patient interaction.
- Developed training materials on safety protocols, enhancing compliance among staff and fostering a culture of safety.
- Collaborated with healthcare teams to optimize patient scheduling for phlebotomy services, improving overall operational efficiency.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Phlebotomy Technician
Life Signs
09.2020 - 09.2022
- Clinic
- LIS System - Epic
- Organized daily work based on Collection priority.
- Collected blood samples, selecting appropriate vacutainer tubes - syringes and needles for collection.
- Delivered compassionate care and education to reduce patient fear and anxiety.
Phlebotomist
Baptist Memorial Hospital
01.2016 - 01.2020
- Responsible for training new and existing employees in the phlebotomy office
- Performing office work, responding to calls, filing and computer use
- Processing printing and preparation of specimens.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Collected blood samples in accordance with laboratory protocols and regulations.
12.2015 - 01.2016
- Performed office work, responding to calls, filing and computer use
- Processing printing and preparation of specimens.
- Syringes and needles for collection
- Mail logged and maintained out location documents and patient records.
- Prepared collected sample for transport to laboratory within strict time limits.
- Monitored and reported on patients' vital signs.
- Respond to healthcare users with extreme emotions, empathy, and compassion
- Applied good clinical practices to maintain high quality service.
- Worked flexibly to meet demand of patient needs.
- Monitored patient wellness during collections to proactively address adverse reactions.
- Asked patient questions regarding allergies and health issues during previous injections or blood draws.
Education
Certificate Medical Assistant - Medical Assistant
Concorde Career College
Memphis, TN01-2010
Diploma -
Covington High School
01-2005
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Immunization administration
- CPR
- referrals
- ABIs
- EKGs
- DOTs
Accomplishments
- 09 NPCT NATIONALLY REGISTERED CERTIFIED PHLEBOTOMY TECHNICIAN
- 2025 BASIC LIFE SUPPORT (AHA)
- Nominated for employee of the month and Presented with an award for Best Lab Technician of Tipton County.
Timeline
Medical Assistant
Armour Family Medicine
03.2025 - Current
Medical Assistant
Christian Family Medicine
01.2023 - 02.2025
Phlebotomist
Wellstar Hospital
02.2022 - 11.2022
Phlebotomy Technician
Life Signs
09.2020 - 09.2022
Phlebotomist
Baptist Memorial Hospital
01.2016 - 01.2020
12.2015 - 01.2016
Certificate Medical Assistant - Medical Assistant
Concorde Career College
Diploma -
Covington High School