Katrina Sandidge
East Carondelet,IL
Overview
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
10.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bartender/ Bar Server
Buffalo Wild Wings
05.2021 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bodyshop Estimator / Office Administrator
Spradley Barr Motors Inc.
01.2017 - 02.2021
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Prepared material orders to complete projects on time and within budget.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
- Account Receivables/Payables
Education
Associates Of Arts - Secondary Education
Laramie County Community College
Cheyenne, WY05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Food safety understanding
- Supply Restocking
- Quality Control
- Suggestive Selling
- Food and beverage pairings
- Bill computation
- Wine service
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- Multitasking
Timeline
Server
Olive Garden Restaurant
10.2022 - 01.2023
Bartender/ Bar Server
Buffalo Wild Wings
05.2021 - 10.2021
Bodyshop Estimator / Office Administrator
Spradley Barr Motors Inc.
01.2017 - 02.2021
Associates Of Arts - Secondary Education
Laramie County Community College
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