Katrina Sandidge

East Carondelet,IL

Overview

years of professional experience

Olive Garden Restaurant

10.2022 - 01.2023

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Buffalo Wild Wings

05.2021 - 10.2021

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Spradley Barr Motors Inc.

01.2017 - 02.2021

Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
Prepared material orders to complete projects on time and within budget.
Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
Account Receivables/Payables

Laramie County Community College

Cheyenne, WY