- Volunteering for community initiatives to give back to local communities and make a positive impact
- Participating in local clean-up initiatives
- Mindfulness Practices
- Youth Development Programs
Katrina Sauter
Philadelphia,PA
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
4
4
years of professional experience
Work History
Server
Longhorn Steakhouse
Philadelphia, PA
10.2024 - Current
- Provided exceptional customer service by anticipating guests' needs and addressing concerns promptly.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently while maintaining high standards of service quality.
- Trained new servers on menu items, service protocols, and restaurant procedures.
- Gained de-escalation skills from serving customers
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Friendlys Family Resturant
Lebanon, PA
06.2023 - Current
- Provided exceptional customer service by anticipating guest needs and addressing concerns promptly.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained cleanliness and organization of dining area in compliance with health regulations.
- Processed payments accurately using point-of-sale system, ensuring swift transactions for guests.
Volunteer
Onfire Youth Ministry
Myerstown, PA
09.2021 - 10.2022
- Coordinated youth outreach programs to foster engagement and participation.
- Led weekly meetings to strategize event planning and volunteer assignments and lessons
- Mentored new volunteers, promoting skill development and team cohesion.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - Psychology
Temple University
Philadelphia, PA05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- De-escalation
- Promptness
- Self-Motivated
Interests
Timeline
Server
Longhorn Steakhouse
10.2024 - Current
Server
Friendlys Family Resturant
06.2023 - Current
Volunteer
Onfire Youth Ministry
09.2021 - 10.2022
Bachelor of Arts - Psychology
Temple University