Katrina Shumaker
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Storm Power Components
Decatur, USA
09.2016 - Current
- Supervised daily operations, managing attendance, shift turnovers, production updates, floor movements, overtime scheduling, and maintenance reports to ensure smooth workflow.
- Trained on various equipment and machinery, performing print reading, quality checks, tracking orders, and completing basic paperwork to support operational requirements.
- Oversaw ADP and incident reporting processes, ensuring accurate documentation and compliance with safety regulations.
Cashier/Customer Service
Dunn Manning
Athens, USA
03.2012 - Current
- Cashier- am required to run register, stock cooler, basic cleaning, store rearranging, had to keep up with lottery and inventory merchandise regularly.
- Demonstrated strong customer service skills while assisting clients.
- Processed customer transactions efficiently and accurately at Dunn Manning.
- Handled cash, credit, and debit payments following company policies.
- Assisted customers with product inquiries and store navigation.
Education
High school diploma -
Operation Grad
Battle Creek, MISkills
- Supervising experience
- Management
- Leadership
- Production scheduling
- Quality assurance
- Inventory control
- Manufacturing company experience
- Manufacturing facility
- Print reading
- Machining
- Mechanical knowledge
- Press operator
- Stocking
- Pallet Jack
- Computer literacy
- Basic computer knowledge
- Communication skills
- Training
- Customer service
Certification
- Leadership certificate, UT, Class taken through work.
- Driver's License
Awards
Perfect attendance, 09/01/16, Received perfect attendance award bonuses at my place of employment annually from 2016 to date.
Timeline
Shift Supervisor
Storm Power Components
09.2016 - Current
Cashier/Customer Service
Dunn Manning
03.2012 - Current
High school diploma -
Operation Grad