Katrina Strong
Charlotte,North Carolina
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant/Data Manager
Charlotte-Mecklenburg Schools
Charlotte, NC
05.2023 - Current
- Provide administrative and clerical support across multiple school sites to ensure smooth daily operations.
- Developed and implemented filing systems to improve organization and retrieval of documents.
- Support front office operations including scheduling, correspondence, and document management.
- Assist with coordination of meetings, substitute coverage, and compliance documentation.
- Support daily administrative tasks, ensuring smooth office operations across multiple departments.
- Maintain accurate student records using district-specific database systems.
Realtor
Self Employed
12.2022 - Current
- Guide sellers and buyers in marketing and purchasing property, with 30 closing year-to-date and unit volume of 10.5 million.
- Initiated negotiation processes, consulted with clients concerning market conditions, prices, mortgages, and legal requirements to ensure fair and honest dealing.
- Manage positive relationships with lenders, appraisers, home inspectors, and escrow companies.
Senior Credit Underwriter
Rocket Mortgage
05.2020 - 05.2022
- Led a team of underwriters for training and development, policies and procedures, and all onboarding aspects of an underwriter.
- Reviewed loan applications for approval or denial, based on customer risk level.
- Managed client and lien information, as needed; verified and calculated clients’ income, assets, and credit to ensure it meets guidelines.
- Utilized data reports and other systems to manage pipelines.
Administrative Assistant
United House of Prayer for All People
Vineland, NJ
06.2007 - 06.2020
- Provide comprehensive administrative support to church leadership, ensuring seamless daily operations and timely completion of tasks.
- Maintained accurate records of financial transactions, membership information, and other essential documentation, adhering to confidentiality standards.
- Oversaw procurement and inventory management of office supplies and materials to ensure operational efficiency.
- Implemented organizational systems to improve workflow and enhance productivity across administrative functions.
Health Coordinator
Gateway Community Action Partnership, Head Start Program
01.2012 - 06.2019
- Supervised Family Advocates in four South Jersey Counties.
- Coordinated delivery of effective health and nutrition services to qualified families, ensuring they meet performance standards and New Jersey licensing requirements.
- Developed policies and procedures in conjunction with the Director of Programs and the Director of Operations to ensure effective health management and safety.
- Facilitated workshops for staff, parents and children regarding health, dental and nutrition concerns.
- Organized Health Advisory committees.
Education
Associate of Arts - Secondary Education
Cumberland County Community College
Vineland, New JerseySkills
- Property Management
- Assertive Communication
- Proactive Decision Making
- Project Management
- Training & Development
- Recordkeeping
- Leadership
- Microsoft Office
- Program Assessment
- Risk Management
- Data/Needs Analytics
- Google Suite
- Operations
- Power School
- Infinite Campus
Timeline
Administrative Assistant/Data Manager
Charlotte-Mecklenburg Schools
05.2023 - Current
Realtor
Self Employed
12.2022 - Current
Senior Credit Underwriter
Rocket Mortgage
05.2020 - 05.2022
Health Coordinator
Gateway Community Action Partnership, Head Start Program
01.2012 - 06.2019
Administrative Assistant
United House of Prayer for All People
06.2007 - 06.2020
Associate of Arts - Secondary Education
Cumberland County Community College