Katrina Swaim
Altavista,VA
Summary
My career goal is to learn and grow within any position taken as well as exceed the position requirements.
Overview
6
6
years of professional experience
Work History
Enterprise Selling
J Crew
06.2018 - 12.2018
- Supported sales teams and store staff in coordinating direct-to-customer shipments.
CUSTOMER SERVICE REPRESENTATIVE
Genworth
05.2016 - 01.2017
- Facilitated life policy adjustments and guided clients through available options.
MEMBER CARE REPRESENTATIVE
NATIONWIDE INSURANCE
05.2013 - 05.2016
- Processed policy payments, explained coverage details and handled adjustments to existing home and auto policies.
Education
ADVANCED DIPLOMA -
ALTAVISTA HIGH SCHOOL
ALTAVISTA, VASkills
- Experience handling customer inquiries
- Type 50 wpm
- Great with time management and multitasking
- Fast learner
- Great with problem solving
Timeline
Enterprise Selling
J Crew
06.2018 - 12.2018
CUSTOMER SERVICE REPRESENTATIVE
Genworth
05.2016 - 01.2017
MEMBER CARE REPRESENTATIVE
NATIONWIDE INSURANCE
05.2013 - 05.2016
ADVANCED DIPLOMA -
ALTAVISTA HIGH SCHOOL