Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Swaim

Altavista,VA

Summary

My career goal is to learn and grow within any position taken as well as exceed the position requirements.

Overview

6
6
years of professional experience

Work History

Enterprise Selling

J Crew
06.2018 - 12.2018
  • Supported sales teams and store staff in coordinating direct-to-customer shipments.

CUSTOMER SERVICE REPRESENTATIVE

Genworth
05.2016 - 01.2017
  • Facilitated life policy adjustments and guided clients through available options.

MEMBER CARE REPRESENTATIVE

NATIONWIDE INSURANCE
05.2013 - 05.2016
  • Processed policy payments, explained coverage details and handled adjustments to existing home and auto policies.

Education

ADVANCED DIPLOMA -

ALTAVISTA HIGH SCHOOL
ALTAVISTA, VA

Skills

  • Experience handling customer inquiries
  • Type 50 wpm
  • Great with time management and multitasking
  • Fast learner
  • Great with problem solving

Timeline

Enterprise Selling

J Crew
06.2018 - 12.2018

CUSTOMER SERVICE REPRESENTATIVE

Genworth
05.2016 - 01.2017

MEMBER CARE REPRESENTATIVE

NATIONWIDE INSURANCE
05.2013 - 05.2016

ADVANCED DIPLOMA -

ALTAVISTA HIGH SCHOOL

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Katrina Swaim