Katrina Varga
San Diego,California
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
The French Gourmet
10.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Restaurant Hostess
The Parker
04.2022 - 07.2022
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Restaurant Hostess
Mr.Lyons
10.2021 - 03.2022
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Server
1501 Gastropub
02.2021 - 09.2021
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Cortland's Garage
08.2015 - 07.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Increased team productivity with thorough training sessions and consistent performance feedback.
Education
Master of Science - Curriculum And Instruction
National Louis University
Chicago, IL05.2020
Bachelor of Arts - Secondary Education
DePaul University
Chicago, IL12.2016
Skills
- Safe Food Handling
- Beverage Preparation
- Guest Engagement
- Food Delivery
Certification
- Servsafe
- Mandated Reporter
- CPR
Timeline
Server
The French Gourmet
10.2022 - Current
Restaurant Hostess
The Parker
04.2022 - 07.2022
Restaurant Hostess
Mr.Lyons
10.2021 - 03.2022
Server
1501 Gastropub
02.2021 - 09.2021
Server
Cortland's Garage
08.2015 - 07.2020
Master of Science - Curriculum And Instruction
National Louis University
Bachelor of Arts - Secondary Education
DePaul University
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