Katrina Villegas
3452 Beca Faith Dr, North Las Vegas,NV
Summary
Dedicated Site Facilitator knowledgeable about College of Southern Nevada, West Charleston Campus. Versed in project, team and inventory management. Streamlines workflow, prioritizes students and guests, and assisting the Administrative Assistants within the Academic Advising department.
Overview
3
3
years of professional experience
Work History
Site Facilitator
College Of Southern Nevada
03.2023 - Current
- Responsible for greeting all students and guests coming to the Academic Advising Department
- Check-in students on appointment/walk-in days, and answering phone calls and calling students regarding appointment reminders and notices
- Provide standard routine information to students and guests via phone or in-person as well as directing them to appropriate locations of CSN
- Keep track of our office supplies and CSN giveaway items for students and faculty
- Assist Administrative Assistants and facilitate all events being held within the Academic Advising department
- Performing with utmost professionalism for a variety of clerical, secretarial, and administrative support duties to the Academic Advising team
- Creating and building purposeful relationships within the department amongst Academic Advising advisors, Administrative Assistants, and work-study students
Hostess Model
La Cave - Wine and Food Hideaway, The Wynn Las Vegas
08.2022 - 11.2023
- Greet guests with the utmost professionalism and make them feel appreciated coming in and out of the restaurant
- Inputting reservations for guests and answering phone calls regarding bookings, accomodations, and requests
- Sending notifications to guests regarding confirmation on their bookings and advising guests of restaurant buy-outs and private events
- Closely monitoring and planning restaurant activity, and ensure all staff members are adequately informed of any potential allergens or dietary restrictions
- Keeping clean and tidiness of the podium
- Creating an enthusiastic environment for hotel and non-hotel guests and developing team-building relationships with all employees
Cafe Associate
Sam’s Club
05.2021 - 08.2022
- Greeting Sam’s Club members with a warm and respectful manner
- Proficient and cultivated customer service towards Sam's Club members
- Ensuring high-quality products for Sam’s Club members, monitoring and maintaining up-to date knowledge of products related to prepared food merchandise, and adhering to food safety standards and sanitation guidelines
- Utilize handheld technology relating to production quality, ordering merchandise, club pick up orders, and overall improve shopping experience for members
Education
Associate of Arts - Psychology
College of Southern Nevada
Las Vegas, NV05.2024
High School Diploma -
Nevada State High School
Las Vegas, NV06.2019
Skills
- Microsoft Office, Outlook, Excel, Powerpoint, and Word
- Trilingual (Tagalog, Cebuano, English)
- Team-oriented
- Multitasking skills
- Elevated Customer Service
- Effective Communication
Timeline
Site Facilitator
College Of Southern Nevada
03.2023 - Current
Hostess Model
La Cave - Wine and Food Hideaway, The Wynn Las Vegas
08.2022 - 11.2023
Cafe Associate
Sam’s Club
05.2021 - 08.2022
Associate of Arts - Psychology
College of Southern Nevada
High School Diploma -
Nevada State High School
Similar Profiles
Alexandra FieldsAlexandra Fields
Front Desk Customer Service Representative at University of Nevada, Las Vegas & College of Southern NevadaFront Desk Customer Service Representative at University of Nevada, Las Vegas & College of Southern Nevada
Danajha WilliamsDanajha Williams
Childcare Worker at College of Southern NevadaChildcare Worker at College of Southern Nevada
Federico ZaragozaFederico Zaragoza
President and CEO at College of Southern NevadaPresident and CEO at College of Southern Nevada
Jill RobinsonJill Robinson
Student Body President at College Of Southern NevadaStudent Body President at College Of Southern Nevada
Hunter JonesHunter Jones
Warehouse Associate at AmazonWarehouse Associate at Amazon