Katrina Wilson
Atlanta,GA
Summary
Dynamic professional with extensive experience in security operations and medical coding. Skilled in employee scheduling, customer service, and conflict resolution, with a commitment to maintaining a compliant and efficient work environment.
Overview
25
25
years of professional experience
Work History
Security Site Supervisor
Spartan
Atlanta, Georgia
12.2023 - Current
- Set team schedules with clear understanding of coverage requirements, individual availability, and unique knowledge of each officer.
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Maintained positive environment dedicated to teamwork and performance.
- Maintained records of employee attendance, shift changes, vacation requests.
- Resolved conflicts between staff members in a timely manner while adhering to company policy.
- Supervised property entrances and exits and monitored employee safety.
Medical Billing Specialist
Atlanta Women's Health Group
Atlanta, Georgia
03.2016 - 11.2018
- Collaborated with healthcare providers to ensure coding accuracy in claims.
- Maintained compliance with healthcare regulations and billing practices.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Verified the accuracy of claim data prior to submission to insurance carriers.
- Submitted appeals using provider portals and phone communication.
- Checked claims coding for accuracy with ICD-10 standards.
City Letter Carrier
United States Postal Service, USPS
Atlanta, Georgia
02.2001 - 05.2018
- Sorted mail according to delivery routes and address specifications.
- Delivered mail and packages to residential and commercial addresses daily.
- Managed time effectively to complete deliveries within scheduled hours.
- Operated postal vehicles safely and followed traffic regulations.
- Assisted with training new carriers on delivery procedures and safety protocols.
- Delivered various types of mail on routes according to strict timelines.
Education
Certification of Completion - Medical Billing
American Academy of Professional Coders
12-2024
Certificate - Paralegal/Legal Assistant
Blackstone Career Institute
01-2020
Skills
- Medical coding
- Legal research
- Team leadership
- Conflict resolution
- Compliance auditing
- Records management
- Customer service
- Employee schedule coordination
- Staffing and scheduling
Timeline
Security Site Supervisor
Spartan
12.2023 - Current
Medical Billing Specialist
Atlanta Women's Health Group
03.2016 - 11.2018
City Letter Carrier
United States Postal Service, USPS
02.2001 - 05.2018
Certification of Completion - Medical Billing
American Academy of Professional Coders
Certificate - Paralegal/Legal Assistant
Blackstone Career Institute