Katrina Wolfe
Sarasota
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction with customers. Contains a strong focus on teamwork and adaptability through unexpected events, consistently meeting with changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude, as I always have a smile on my face, and excellent communication skills through multiple experiences.
Overview
3
3
years of professional experience
Work History
Server
The Barn Door Steakhouse
11.2023 - 05.2024
- Interacted with multiple guests and tables at once while also accurately taking food and drink orders
- Used a computer system to order food and drinks for the guests
- Safely delivered food and drinks to each guest at each table correctly while cultivating a fun and memorable experience for everyone
- Bussed and cleaned my tables along with rolling silverware, cleaning and restocking products
Hostess, Pro-Host, To-Go Host, Runner, Busser
Bahama Breeze
05.2022 - 07.2023
- Interacted with guests to accommodate them in seating arrangements
- Planned parties on where to sit them, when to move tables together, what waiter got which party, and would sometimes have to deal with complaints as we were considered the 'face' of the restaurant
- Collected menus, cleaned menus, gave seating updates, move tables/seats
- Would even help clean tables/buss them, and sometimes ran food to tables
- Took to-go orders, prepared them to be picked up and brought the food to guests in their car
- Ran Food to correct tables efficiently
- Bussed/cleaned tables to help create more seating for guests who were patiently waiting to be seated
- Greeted guests warmly to create welcoming atmosphere.
Work Study Yearbook Photographer
Emmanuel University
01.2023 - 05.2023
- Took pictures of events and sports events for the school's annual yearbook
- Also interacted with placement of people when taking group photos for the yearbook
Coach for Summer Soccer Camps
Bellevue NPSA
07.2022 - 08.2022
- Interacted with kids (3 to around 12 years old)
- Helped set up activities, teach lessons, and took care of children
- Made it a safe place for kids to enjoy/have fun with each other while teaching them valuable soccer skills
Sales Associate
Vans
11.2020 - 07.2021
- Interacted with guests and helped accommodate them by sizing their feet, checking them out at the cash register, getting the right sized shoe for them, answering any questions, getting new merchandise out, folding clothes and cleaning the store
Education
Communications in Digital Media
Emmanuel University
Franklin Springs, GACommunications And A Minor in Graphic Design
University of Texas Permian Basin
Odessa, TX05-2026
Bachelor of Arts - Arts
New College of Florida
Sarasota, FL05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- High volume dining
- Sales techniques
- Table bussing
- Task prioritization
- Team collaboration
Voted Most Inspiring
High school women's soccer team captain voted by teammates as most inpsiring
Timeline
Server
The Barn Door Steakhouse
11.2023 - 05.2024
Work Study Yearbook Photographer
Emmanuel University
01.2023 - 05.2023
Coach for Summer Soccer Camps
Bellevue NPSA
07.2022 - 08.2022
Hostess, Pro-Host, To-Go Host, Runner, Busser
Bahama Breeze
05.2022 - 07.2023
Sales Associate
Vans
11.2020 - 07.2021
Communications in Digital Media
Emmanuel University
Communications And A Minor in Graphic Design
University of Texas Permian Basin
Bachelor of Arts - Arts
New College of Florida
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