Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

KATRINA N. TAYLOR

GRAND PRAIRIE,TEXAS
KATRINA N. TAYLOR

Summary

Results-driven business developer and marketer with a strong focus on cultivating and nurturing relationships with community partners to drive growth and brand awareness. Experienced in creating and executing impactful marketing strategies that resonate with diverse audiences and foster long-term partnerships. Passionate about developing collaborative initiatives that enhance brand visibility and promote community engagement, while delivering measurable outcomes. Adept at leveraging creative content and targeted campaigns to elevate brand presence and establish meaningful connections.

Overview

18
years of professional experience

Work History

CarePatrol Of Arlington

Owner
05.2020 - Current

Job overview

  • Conduct day to day operations, Lead business planning, develop market strategy and establish a network of referral partners and service providers.
  • Develop and negotiate contracts with service providers.
  • Maintain relationships with the network of referral sources and service providers, and lead marketing campaigns with network partners.
  • Assist families with locating assisted living, memory care, independent senior living, and nursing home facilities.
  • Conduct care discovery interviews with new clients and tour families to recommended communities.
  • Establish relationships with potential clients and monitor the sales process through the CRM system.

Fairway Independent Mortgage Company

Pricing Specialist
03.2018 - 02.2020

Job overview

  • Provide transition support to loan officers as it pertains to loan pricing, resolution of issues relating to price quotes, locking rates in the loan origination systems, and facilitating price exception process utilizing Optimal Blue
  • Update investor locks and register loans with investors requested by branches.
  • Communicates rate lock expiration reports to Branch Managers to ensure all active mandatory locks remain in the hedge (or best efforts locks are extended) or any inactive locks are canceled utilizing Encompass.
  • Ensures all loans below certain pricing thresholds are properly documented and have received concession approval when necessary.
  • Utilize Optimal Blue and Encompass

Paramount Residential Mortgage Group

Loan Officer Assistant/Jr. Processor
09.2017 - 02.2018

Job overview

  • Conducted comprehensive analysis of client financial/credit data, determining level of risk and matching customer needs with the appropriate loan program.
  • Leveraged extensive communication skills in gathering client conditions, assembling files, reviewing appraisals, securing documents, and reviewing fees on closing statements.
  • Analyzed and evaluated client's financial analysis/ budget which included tax returns, social security numbers, bank statements and other sensitive information.
  • Liaison between clients, mortgage consultants, title, closing department and underwriting to ensure quick and clean closings.

Bank of America

Mortgage Lending Officer
11.2016 - 08.2017

Job overview

  • Originated loan applications and monitored the loan application through the closing process.
  • Built and maintained customer relationships throughout the lending process to ensure strong customer satisfaction.
  • Promoted Conventional and Government programs to prospective customers.
  • Prequalified based on income, debt, employment history, and other credit data.

Bank of America

Mortgage Loan Coordinator
05.2014 - 11.2016

Job overview

  • Provided support to the assigned Mortgage Loan Officer.
  • Analyzed income calculation and debt ratio data and used expertise to determine borrower risk.
  • Notified originator and borrower of credit decision within regulatory time frames reviewing final conditions for compliance, and accurately documenting the file.
  • Provided the closing department with the necessary legal and loan-specific documentation to enable them to prepare the paperwork for residential real estate closing.

First Convenience Bank

Assistant Branch Manager
09.2007 - 04.2014

Job overview

  • Ensured compliance with audit and operational regulations and guidelines.
  • Compared financial and sales reports to improve efficiency and profit margins.
  • Trained and coached a successful team and motivated staff to achieve personal and branch sales goals.
  • Generated sales through quality customer interactions that increased profit margins for the company.

Education

Midwestern State University
Wichita Falls, TX

Bachelor of Science from Business Administration
05.2020

Skills

  • Business Development
  • CRM (SalesForce, Optimal Blue, Encompass)
  • Business Operations
  • Financial Auditing
  • Personnel Management
  • Marketing Strategies
  • Goal Setting
  • Focus and Follow-Through
  • Customer relations

Timeline

Owner

CarePatrol Of Arlington
05.2020 - Current

Pricing Specialist

Fairway Independent Mortgage Company
03.2018 - 02.2020

Loan Officer Assistant/Jr. Processor

Paramount Residential Mortgage Group
09.2017 - 02.2018

Mortgage Lending Officer

Bank of America
11.2016 - 08.2017

Mortgage Loan Coordinator

Bank of America
05.2014 - 11.2016

Assistant Branch Manager

First Convenience Bank
09.2007 - 04.2014

Midwestern State University

Bachelor of Science from Business Administration
KATRINA N. TAYLOR