Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Katrina Pietryga

Miami

Overview

5
5
years of professional experience

Work History

Server

North Italia
01.2024 - Current
  • Attended all monthly wine and spirits classes lead by certified sommelier provided for all servers for extended wine knowledge.
  • Quickly developed lasting relationships with customers and maintain positivity while serving up to 7 tables during primetime hours.
  • Increased sales with upselling techniques as well as in depth knowledge of menu items, daily specials, and promotions.

Bartender

VAPIANO
08.2023 - 02.2024
  • Cultivated new relationships with customers
  • Exceeded sales target by 6% by up-selling appetizers and drinks based on specific taste and interests of diners.
  • Assisted coworkers in rush hour periods by taking extra customer orders and bringing out prepared dishes.
  • Trained 4 server staff on best practices, and provided feedback to junior staff to improve customer satisfaction.


Head Bartender

The Cardinal
12.2021 - 01.2023
  • manage close out process on weekends for bartenders to ensure tips were properly distributed.
  • Trained 5 bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes 300+ during special events, nights, and weekends.

Bartender/server

Highpark Bar And Grill
03.2020 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

-

Paul Mitchell The Temple
Frederick, MD
05.2019

High School Diploma -

Clear Spring High School
Clear Spring, MD
06.2014

Skills

  • Suggestive Selling
  • Energetic and Outgoing
  • Organizational Abilities
  • Self sufficient
  • Server safe certification
  • Team Player

Additional Information

Gilbert Rodriguez

Manager; North italia

(305) 200-4987

Kristen Frankauski

Manager; Highpark
(240) 454-2241

Timeline

Server

North Italia
01.2024 - Current

Bartender

VAPIANO
08.2023 - 02.2024

Head Bartender

The Cardinal
12.2021 - 01.2023

Bartender/server

Highpark Bar And Grill
03.2020 - 12.2022

-

Paul Mitchell The Temple

High School Diploma -

Clear Spring High School

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Katrina Pietryga