Katrin Roxanne Rodriguez
Las Vegas,NV
Summary
Compassionate and detail-orientated individual with 8+ years of customer service experience, dedicated to providing empathetic, and patient-centered support. Bilingual communicator with strong interpersonal skills and ability to build trust with patients and collaborate effectively in fast-paced, team environments.
Overview
8
8
years of professional experience
Work History
Store Associate
Defense Commissary Agency
08.2010 - 07.2012
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Sales Associate
Coach
05.2009 - 03.2010
- Delivered exceptional customer service, enhancing shopping experiences and fostering brand loyalty.
- Collaborated with team members to create visually appealing merchandise displays that enhanced store aesthetics.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Assisted in merchandise presentation, ensuring visual appeal and compliance with brand standards.
Sales Store Checker
Defense Commissary Agency
02.2008 - 03.2009
- Conducted thorough inventory checks to ensure accurate stock levels and product availability.
- Collaborated with team members to streamline store operations and enhance customer experience.
- Utilized point-of-sale systems to accurately process transactions and manage cash handling procedures.
- Exceeded monthly sales goals consistently, utilizing persuasive communication skills and product expertise.
Sales Specialist
Victoria's Secret & PINK
02.2007 - 09.2007
- Developed and maintained relationships with key clients to enhance customer satisfaction.
- Executed product demonstrations and presentations to effectively showcase features and benefits.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Ensured precise opening and closing register balance to maintain financial accuracy and compliance.
Crew Member
HMSHost
10.2004 - 03.2006
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Demonstrated flexibility in adapting to changing schedules or tasks as needed to accommodate fluctuating business demands successfully.
- Operated food preparation equipment safely and effectively, adhering to all safety guidelines.
Education
Associate of General Studies -
Cochise College
Sierra Vista, AZ01-2012
Associate of General Studies -
College of Southern Nevada
Las Vegas, NV01-2010
Certificate - Certified Nursing Assistant
College of Southern Nevada
Las Vegas, NV01-2005
Skills
- Critical thinking and analysis
- Effective team collaboration
- Efficiency enhancement
- Meticulous attention to detail
- Proficient in Microsoft Office suite
- Task management expertise
Timeline
Store Associate
Defense Commissary Agency
08.2010 - 07.2012
Sales Associate
Coach
05.2009 - 03.2010
Sales Store Checker
Defense Commissary Agency
02.2008 - 03.2009
Sales Specialist
Victoria's Secret & PINK
02.2007 - 09.2007
Crew Member
HMSHost
10.2004 - 03.2006
Associate of General Studies -
Cochise College
Associate of General Studies -
College of Southern Nevada
Certificate - Certified Nursing Assistant
College of Southern Nevada
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