Katryna Brown
Mooresville,NC
Summary
Obtain a position as an Sales Inspector
Looking to find a company that values quality service and doing the right thing by the customer. Would love to find a new work family where each person is recognized as a valued member as the team. No one position is more important that the rest. It takes us all to grow and keep the customers retainage. I take pride in my job and am a team player that will do anything to make sure the whole team is successful. If you don't believe me ask my old branch manager if I was digging a drain on my birthday last year just to not leave him hanging and to have the job done as promised to the customer :)
Overview
7
7
years of professional experience
Work History
Sales Inspector
Proforce Pest Control
Charlotte, NC
12.2023 - Current
- Identified infestations and isolated sources with physical inspections of premises from top top bottom for any pest, termite, moisture and wildlife activity
- Advised customers on measures of control to reduce pest issues to fit there needs.
- Followed up with customers before sales were made and after job completions to ensure quality services. Helping to retain customers.
- Attended training sessions related to safe use of pesticides and integrated pest management techniques.
- Determined maintenance services costs, noting details in client reports.
Sales Inspector
Home Paramount Pest Control
Mooreville, NC
10.2021 - 12.2023
- First person in my region to make Presidents Club by selling 450k by year two in sales. Region consisted of 7 branches from NC to Florida. Place in the top 10 Company wide multiple times out of 30 branches.
- Helped trained other sales associates to help make our branch #1 in the region.
- Identified infestations and isolated sources with physical inspections of premises from top top bottom for any pest, termite, moisture and wildlife activity
- Advised customers on measures of control to reduce pest issues to fit there needs.
- Followed up with customers before sales were made and after job completions to ensure quality services. Helping to retain customers.
- Attended training sessions related to safe use of pesticides and integrated pest management techniques.
- Determined maintenance services costs, noting details in client reports.
- Ensured proper documentation as required by the state.
- Communicated customers needs through detailed service and order notes.
Office Manger
Home Paramount Pest Control
Mooresville, NC
05.2017 - 10.2021
- Modeled high-quality customer service to ensure low cancellation rates
- Kept Crew turnover low by diligently scheduling.
- Maintained inventory levels of chemicals, traps, baits, and other supplies needed for pest control operations.
- Trained new employees in proper safety procedures for handling hazardous materials.
- Directed the activities of pest control workers to ensure efficient and safe completion of job duties.
- Responded quickly and efficiently to customer inquiries regarding pest problems.
- Reviewed treatment plans developed by technicians prior to implementation.
- Created and maintained detailed records of all pest control treatments, including the type of pests treated and the chemicals used.
- Ensured compliance with local laws governing pesticide use by obtaining licenses as required.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate of Science - Anatomy
RCCC
Salisbury, NC06-2007
North Carolina Real Estate Brokerage Licensure -
Mingle School of Real Estate
01.2002
HIGH SCHOOL DIPLOMA -
Central Cabarrus High School
01.1999
Skills
- Sales Strategy Development
- Upselling Strategies
- Territory Management
- Sales Presentations
- Sales Training
- Sales Reporting
- Closing Techniques
- Trade Show Representation
- Lead Generation
- Customer Retention
- Records Management
- Customer Service
- Process Improvement
- Sales Closing
- Sales Development
- Territory Sales
- Revenue Generation
- Account Management
- Proposal Development
- Lead Prospecting
- Complex Problem-Solving
- Customer Relationship Building
- Contract Negotiations
- Upselling and Cross Selling
- Product and Service Sales
- Relationship Building
- Exceeds Sales Goals
Timeline
Sales Inspector
Proforce Pest Control
12.2023 - Current
Sales Inspector
Home Paramount Pest Control
10.2021 - 12.2023
Office Manger
Home Paramount Pest Control
05.2017 - 10.2021
Associate of Science - Anatomy
RCCC
North Carolina Real Estate Brokerage Licensure -
Mingle School of Real Estate
HIGH SCHOOL DIPLOMA -
Central Cabarrus High School
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