Katti Schmeling
Slinger
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a very outgoing person who loves to play sports like soccer, volleyball, and tennis. I am energetic and I'm looking for a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Administrative Receptionist
Oral MaxilliofaciaI Surgery
01.2023 - Current
- Check patients in and review information
- Enter patient data
- Answer phones
- Recieve payments
- Relay patient information to doctors and clinical staff
- Maintain patient records
Receptionist/Customer Service
Landmark Credit Union
09.2019 - 10.2023
- Answer phones
- Greet customers and answer any questions
- Keep bankers schedules
- Filing
- Do audits for bankers
Cleaning Services
Froedtert-West Bend
06.2017 - 09.2019
- Cleaning patient rooms
- Helping patients
- Folding laundry
- Empty garbage
Cleaning Services
TASC
10.2013 - 06.2017
- Working at Slinger School District - Slinger High School
Customer Service
Shopko
09.2011 - 05.2014
- Help customers
- Answer phones
- Stock shelves and racks
- Unload trucks and distribute stock
- Work in Lawn & Garden in summer
Customer Service
Clothes Clinic
04.2010 - 07.2013
- Answer phone and check on orders
- Help customers by taking in their orders, processing them, check them out and receive and process payment
Customer Service
Preps On The Net
09.2007 - 04.2009
- Answer phones
- Enter information into database
- Type out memos and letters
- Filing
- Assist coordinators with their work
Education
Business -
MPTC
01.2011
Medical Asst -
MPTC
01.2005
Undecided -
UW-Washington County
01.2004
Graduated -
Slinger High School
Slinger06.2003
Skills
- Customer Service
- Teamwork and Collaboration
- Strong Analytical and Problem-Solving Skills
- Work Prioritization
- Professional Phone Voice
- Customer Relationship Management (CRM)
- Data Entry
- Microsoft Office
- Calm and Professional Under Pressure
- Multi-Line Phone Systems
- Understanding Customer
- Customer Data Confidentiality
- Verbal and Written Communication
- Calm Under Pressure
- Professional Telephone Demeanor
- Administrative and Office Support
- Complaint Resolution
- Customer Account Management
- Multitasking and Prioritization
- Computer Skills
- Data Management
Additional Information
References
Timeline
Administrative Receptionist
Oral MaxilliofaciaI Surgery
01.2023 - Current
Receptionist/Customer Service
Landmark Credit Union
09.2019 - 10.2023
Cleaning Services
Froedtert-West Bend
06.2017 - 09.2019
Cleaning Services
TASC
10.2013 - 06.2017
Customer Service
Shopko
09.2011 - 05.2014
Customer Service
Clothes Clinic
04.2010 - 07.2013
Customer Service
Preps On The Net
09.2007 - 04.2009
Business -
MPTC
Medical Asst -
MPTC
Undecided -
UW-Washington County
Graduated -
Slinger High School
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