Overview
Work History
Education
Skills
Timeline
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Kattia Tarolli

Granite Falls,WA

Overview

6
6
years of professional experience

Work History

Massage Therapist

Massage Envy Spa
Woodinville, WA
07.2021 - Current
  • Managed appointments through scheduling software systems with accurate records of services rendered.
  • Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
  • Responded promptly to any questions or inquiries from potential customers about services offered.
  • Developed individualized treatment plans based on client assessments and preferences.
  • Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.

Patient Administration Technician

Airforce
Tucson, AZ
07.2018 - 07.2021
  • Provided excellent customer service to patients and their families by answering phone calls, responding to emails, and scheduling appointments.
  • Created reports summarizing patient visits and other administrative metrics for leadership review.
  • Participated in meetings with internal departments discussing topics related to patient administration processes and procedures.
  • Maintained patient records in accordance with HIPAA regulations including data entry of patient information into the electronic medical record system.
  • Conducted detailed intake assessments for new patients, verifying insurance eligibility and collecting relevant documentation.
  • Processed refunds, disbursements, and payments.

Education

Massage Therapy -

Carrington College
Tucson
05-2021

Skills

  • Administrative Procedures
  • Clinical Documentation
  • Medication Administration
  • Medical Records Management
  • Patient evaluations

Timeline

Massage Therapist

Massage Envy Spa
07.2021 - Current

Patient Administration Technician

Airforce
07.2018 - 07.2021

Massage Therapy -

Carrington College

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Kattia Tarolli