Kattia Amisial
West Palm Beach,FL
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Liz
08.2022 - Current
- Developed professional relationships with customers to establish repeat business and increase trust.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Communicated with vendors to stay informed of new products and stock availability.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
Produce Department Associate
Luis
11.2017 - 01.2020
- Adhered to safety guidelines and regulations when using equipment such as box cutters or pallet jacks, maintaining a safe work environment for all staff members.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted routine inspections of products for quality control purposes, removing any damaged or expired items promptly.
- Assisted in creating weekly sales reports which provided valuable insights into customer preferences and buying patterns.
- Collaborated with team members to maintain a clean and organized produce section, improving the overall store appearance.
Education
High School Diploma -
N/A
In HaitiSkills
- Staff Collaboration
- Problem-Solving
- Patience and Empathy
- Mobility Assistance
- Dependable and Responsible
Languages
creole
Native or Bilingual
language
English and French are my second languages
Timeline
Online Personal Shopper
Liz
08.2022 - Current
Produce Department Associate
Luis
11.2017 - 01.2020
High School Diploma -
N/A
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