Kattie Bishop
Fort Lauderdale
Summary
Professional with strong organizational skills and a proven work ethic in high-pressure environments. Experienced in client relationship management and onsite execution, ready to leverage expertise to drive exceptional guest experiences and operational efficiency.
Overview
11
11
years of professional experience
Work History
Server
Coconuts
Fort Lauderdale, FL
01.2021 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Trained new servers on menu offerings and service protocols, fostering team development.
- Collaborated with kitchen staff to synchronize food preparation and optimize service flow.
Special Events Coordinator/Bartender
The Den Sports Bar
Fort Lauderdale, FL
01.2021 - 01.2026
- Coordinated logistics for special events, ensuring seamless execution and guest satisfaction.
- Developed event timelines and schedules to optimize operational efficiency and resource allocation.
- Collaborated with vendors to secure contracts, manage budgets, and maintain quality standards.
- Implemented marketing strategies to promote events, increasing attendance and engagement levels.
Event Coordinator/Assistant Manager
Bo's Pub/Balcony
Fort Lauderdale, FL
01.2017 - 01.2021
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Developed event timelines and budgets, optimizing resources for maximum impact.
- Collaborated with vendors to secure services, enhancing event quality and experience.
- Led team meetings to align objectives, improving communication
- Ensured Client Satisfaction
- Money Handling
- Scheduling
Lead Event Server
Bokmapers
Fort Lauderdale, FL
01.2015 - 01.2018
- Provided exceptional customer service to enhance guest experiences during events.
- Coordinated food and beverage service for large-scale gatherings, ensuring timely delivery.
- Maintained cleanliness and organization of event spaces before, during, and after functions.
- Assisted in setup and breakdown of event equipment, including tables and chairs.
Education
High School Diploma -
St Johnsbury Academy
Saint Johnsbury, VTSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Client relationship management
- Onsite execution
- Program scheduling
- Post-event analysis
- Vendor negotiation
- Venue selection
- Accommodation arrangements
- Customer service
- Multitasking and organization
- Guest relations
- Scheduling
- Staff management
- Room setup and breakdown
Timeline
Server
Coconuts
01.2021 - Current
Special Events Coordinator/Bartender
The Den Sports Bar
01.2021 - 01.2026
Event Coordinator/Assistant Manager
Bo's Pub/Balcony
01.2017 - 01.2021
Lead Event Server
Bokmapers
01.2015 - 01.2018
High School Diploma -
St Johnsbury Academy