Katy Allen
Greenville,SC
Summary
At Bon Secours St. Francis Hospital, I leveraged my expertise in HIPAA compliance and strong organizational skills to enhance patient satisfaction through efficient registration and insurance verification. By meticulously ensuring billing accuracy, I significantly reduced errors, safeguarding patient privacy and streamlining financial assistance processes.
Overview
5
5
years of professional experience
Work History
Patient Access Registrar
Bon Secours St. Francis Hospital
2019.06 - Current
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Reduced errors in patient billing by carefully reviewing charges and ensuring accuracy before submission.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Education
Greenville Technical College
Greenville, SCSkills
- HIPAA Compliance
- Strong Organization
- Patient Registration
- Insurance Verification
- Information Collection
- Registration and Admissions
- Patient check-in
- Multitasking and Organization
Timeline
Patient Access Registrar
Bon Secours St. Francis Hospital
2019.06 - Current
Greenville Technical College
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