Katy Cazier
Colorado Springs,CO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Optum
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Patient Service Representative
Optum
01.2022 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Used APM and AllScripts to schedule appointments.
- Entered patient demographic and insurance data into electronic medical record system.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
Radiology Bone Density Tech
Optum
11.2021 - 02.2024
- Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
- Optimized digital resources through routine troubleshooting and proactive system updates.
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Participated in ongoing professional development opportunities to expand technical knowledge base.
- Enhanced user experience by addressing and resolving technical issues promptly.
Phlebotomist
LabCorp
05.2015 - 11.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Monitored patients for reactions and verified sample quality.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Education
No Degree -
University of Nevada Las Vegas
Las Vegas, NVCertificate - Certified Nursing Assistant/Phlebotomist
Utah State University
Blanding, UT05.2010
High School Diploma -
Chaparral High School
Las Vegas, NV06.1989
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Phlebotomy
- CPR
- Prioritizing stat orders
Certification
IV Certified Optum October 2023
Timeline
Medical Assistant
Optum
04.2024 - Current
Patient Service Representative
Optum
01.2022 - Current
Radiology Bone Density Tech
Optum
11.2021 - 02.2024
Phlebotomist
LabCorp
05.2015 - 11.2020
No Degree -
University of Nevada Las Vegas
Certificate - Certified Nursing Assistant/Phlebotomist
Utah State University
High School Diploma -
Chaparral High School
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