Katy Talamantez
San Antonio,TX
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Chick-fil-A
08.2023 - Current
- Maintained , clean and organized workspace, promoting, welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Customer Service Representative
Bath And Body Works, Limited Brands
03.2023 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Science - Diagnostic Medical Sonography
St. Phillips College
San Antonio, TX09.2026
High School Diploma -
Dillard McCollum High School
San Antonio, TX05.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Guest Services
Certification
- Certified Medical Assistant
- CPR Certified
Timeline
Customer Service Cashier
Chick-fil-A
08.2023 - Current
Customer Service Representative
Bath And Body Works, Limited Brands
03.2023 - 08.2023
Associate of Science - Diagnostic Medical Sonography
St. Phillips College
High School Diploma -
Dillard McCollum High School
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