Katya Bucio
Justin
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
The Argyle Open
Northlake
10.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with food and beverage orders, ensuring accurate and timely service.
- Resolved customer complaints promptly, leading to improved guest satisfaction.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Trained new servers on menu items and service standards, enhancing team performance.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Identified various categories of food and beverage items to assist customers effectively.
- Operated golf simulators, troubleshooting glitches and screen issues to ensure seamless gameplay.
Server and Hostess
Margarita's Mexican Restaurant
Justin
05.2025 - Current
- Welcomed guests with warmth and professionalism to create a positive first impression.
- Present menus, explain specials, and answer questions about the menu or ingredients.
- Take accurate food and drink orders and relay them to kitchen and bar staff.
- Serve food and beverages in a timely and courteous manner.
- Engaged with customers to assess satisfaction and promptly resolve any concerns.
- Cleared and reset tables promptly between guests to maintain a welcoming atmosphere.
- Collaborated with team members to facilitate efficient restaurant operations.
Front Desk Receptionist
Lone Star Kartpark
Fort Worth
12.2022 - 06.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Provided excellent customer service by addressing customer needs promptly and effectively.
- Resolved customer problems and complaints, enhancing guest satisfaction and loyalty.
- Listened to customer concerns and provided effective solutions, strengthening communication and trust.
- Organized and cleaned front office area, fostering a professional and welcoming environment for visitors and employees.
Education
General Education -
Ponder High school
Ponder, TX05.2024
Automotive Technology And Welding -
Imperial Valley College
Imperial, CA01.2024
Skills
- Food service
- POS operation
- Customer service
- Guest engagement
- Restaurant experience
- Bilingual communication
- Time management
- Multitasking
- Hard worker
- Communication skills
Languages
Spanish
Timeline
Server
The Argyle Open
10.2025 - Current
Server and Hostess
Margarita's Mexican Restaurant
05.2025 - Current
Front Desk Receptionist
Lone Star Kartpark
12.2022 - 06.2024
General Education -
Ponder High school
Automotive Technology And Welding -
Imperial Valley College