Seek a stimulating opportunity that combines training, experience, friendly disposition, and strong organizational capabilities to fulfill company requirements while facilitating mutual progress of organizational and personal ambitions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Billing Specialist
LeCroy & Son's LLC
Maysville
04.2023 - 06.2025
Developed financial reports detailing accounts receivable aging status.
Assisted with year-end closing tasks including preparing journal entries.
Calculated billing charges were prepared and submitted to the appropriate contractor.
Monitored accounts receivable activity to ensure timely payment of invoices.
Assigned specific duties and tasks to cleaning crew members, monitored their performance, and provided feedback when necessary.
Created detailed reports outlining current operations status including any changes that need to be implemented.
Managed inventory levels of all cleaning supplies and equipment needed for day-to-day operations.
Maintained records of work schedules, attendance, payroll information. for each employee.
Oversaw budgeting and financial management.
School Bus Driver
Hall County Transportation
Gainesville
09.2020 - 10.2022
Transported students to school in a timely manner while keeping assigned route schedule.
Responded quickly in emergency situations by taking appropriate actions.
Reported student behavior incidents promptly to the appropriate personnel.
Complied with district policies and procedures concerning student discipline.
Developed positive relationships with students through friendly interactions.
Customer Service Representative
Shasta Beverages
Gainesville
10.2008 - 10.2013
Company Overview: Gainesville, Georgia
Receive and review incoming orders for accuracy.
Maintain safety stock levels.
Enter sample orders, run year-to-date reports, and sales reports.
Maintain aging accounts.
Provided exceptional customer service to ensure customer satisfaction.
Resolved customer complaints promptly and efficiently.
Executive Administrative Assistant
Peachtree Telecommunications, Inc.
Duluth
05.2008 - 10.2008
Company Overview: Duluth, Georgia
Reconciled and invoiced accounts receivable and payable.
Arranged audits for the Department of Transportation for all states within the USA.
Performed moderately complex administrative and clerical duties for the CEO and the VP.
Entrusted with confidential, time-sensitive documents and discussions.
Handled a wide variety of situations and conflicts involving the clerical and administrative functions of the office.
Approved and submitted invoices and expense reports to vendors and customers.
Duluth, Georgia
Senior Customer Service Representative
I Object Solutions/Christmas Lights Etc.
Alpharetta
08.2005 - 05.2008
Company Overview: Alpharetta, Georgia
Enter customer orders, implement pricing, manage lead times, forecast demand, and support customer inventory management.
Assist in accounts receivable collections, monitoring specifications, complaint resolutions, and customer inquiries.
Serve as the primary contact for assigned customers. Strengthen customer relationships through telephone contact, written correspondence, and customer visits.
At all times, demonstrate the highest level of diplomacy and professionalism.
Coordinate the order entry process to ensure that all orders for assigned customers are entered timely and accurately (order number, quantity, product specifications, price, freight terms, shipping instructions, packaging, delivery date, and other special instructions, etc.).
Review all orders, customer confirmations, and invoices for accuracy.
Follow up pro actively with plant personnel relative to orders.
Work with all functional groups (field sales, manufacturing, quality, technology, etc.). To ensure customer complaints are resolved quickly and effectively.
Communicate the details of the resolution to the customer.